C5 problem or latest update problem?

[GT92BEE]

I love my Hubitat. It just hums along in the background, doing its thing. Never complaining. But now I have a problem & could use some help.

Here are the steps that I went through.

1. Could not log onto Hubitat
2. Restarted everything - Hubitat, tablet, router, modem
3. Made sure everything was updated
4. Uninstalled Hubitat
5. Tried to reinstall Hubitat - not available on Apple App Store
6. When available, reinstalled.
7. Now, I can log onto hub. But, when I open the app switches & dashboards don’t populate.

C5
Version 2.3.5.125

I think I have tried everything & am open to suggestions.

[rlithgow1]

Have you tried logging on from a laptop/pc to the ip address?

[jabecker]

In the app under settings, does your hub show up? Is your login info correct? Have you tried "Select Hub" ?

[GT92BEE]

Yes. I can log on to the hub from a pc and from my tablet. The problem is that when I launch the mobile app, the “Dashboards” and “Lights/Switches” tabs don’t populate. I can connect to the hub and go to the dashboards to turn things off from the screen that is used to add and modify switches; but that is cumbersome. A huge part of the problem is that I have had family acceptance of the automations, if fact the Hubitat has been warmly accepted. That acceptance is changing rapidly.

[GT92BEE]

Good response. That is one of the first things that I tried; and it was the only option available when the Hubitat app had been removed from he Apple App Store.

[GT92BEE]

[rlithgow1]

log out, remove hubitat again, then reboot your phone then reinstall again.

[GT92BEE]

Perfect sequence. That worked. Thanks!