C-8 Pro Yale Assure SL Lock inclusion

jtp10181 · March 14, 2025, 12:29am

I would use SmartStart to include them.

Also read all this please and provide requested info:

All Hub Issues

Model of Hub

Platform/firmware on hub

Z-Wave Issues

For partial or total loss of Z-Wave control (radio seems dead), before doing anything else please shut down the hub from settings and unplug for 30 seconds, then re-plug to boot back up. This will allow the radios to fully power down and restart. A regular reboot only restarts the platform and not the radio hardware.

Official Hubitat Documentation Resources:
Hubitat Docs: Z-Wave Details
Hubitat Docs: How to Troubleshoot Z-Wave

What info to provide for troubleshooting assistance:

How is Hub being powered? Supplied power block or other (explain)

PoE power (with splitter) is known to cause major Z-Wave issues on the C-8 hub.

See this post for detailed write up on PoE testing: PoE and the C8

Provide screenshots showing entire Z-Wave details Page

Click the Refresh Statistics button (and Refresh the page) first

Hub should be running for at least 12hrs without reboot, and state how long in your post (you can find uptime on Logs > Device Stats)

Provide screenshot of Z-Wave Topology Map (red/blue squares)