My Ecobee thermostadt using the built in Ecobee app V1.0.2 has been going offline then online for the last couple of days. It's currently offline in Hubitat, however my phone's Android Ecobee app shows it as available. Anyone know what's going on or also experiencing this issue? C4 2.4.3.172

[image] bbrannon: It went off the rails at 6:45 am this morning: should have been be back at the next scheduled poll (depends on the frequency you set). I didn't provide a patch for checkThermostatSummary, only for pollEcobeeAPICallback. The proper way to fix this, including in the built-i…

[image] pete2: Apps/Ecobee Integration/Done is all that needs to be done to reestablish connection. No need to go into Manage Login... In fact simply opening the Ecobee Integration app - even without hitting Done - appears to re-establish the connection. Based on that knowledge I've just add…

[image] hubitrep: Use the app id for your specific Ecobee Integration app instance. I just set this up for Ecobee Suite. If it flies I'll try it on the built-in Ecobee app on my primary hub.

Not working for me. Still getting error “1”. Can’t set Thermo (1443)to AWAY due to error. [image]

Opened the Ecobee Integration app, then clicked "Done". Got following log message 2025-12-21 17:45:13.603 info You now have 1 thermostats, 0 sensors and 0 switches No errors since then :crossed_fingers: YMMV

[image] TArman: Not working for me. Yeah, worked for a while for me but I see it failing again in the last hour. Was worth a shot.

Edit: NOT Seems to be NOT working. [image]

You’re configuring APP 9, but logs seem to imply APP 22 is Ecobee app error. ??

[image] TArman: You’re configuring APP 9, but logs seem to imply APP 22 is Ecobee app error. ?? I just edited it. We'll see if it makes a difference. Opening the integration and selecting Done restores it for a while. I don't know how to replicate that in Rule Machine.

[image] bbrannon: I just edited it. We'll see if it makes a difference. @TArman Three hours now and still good. That's a record.

Built-in Ecobee Integration fails (device going offline)

Built-In Apps and Drivers Built-in Apps

aaiyar December 23, 2025, 3:45pm 56

Or wait 12 hours and install the latest platform update