I'm updating User codes from 4 digits to 7 digits in Lock Code Manager and it appears that LCM is not changing users e.g. record pointer stays sticks on one user, even though I've selected a different user. I'll attach screen shots.
Not sure what's going on. Did you first delete all existing codes from LCM before reconfiguring the locks to use 7 digit codes instead of 4 digit codes?
Thanks for your reply. No, I just changed from 4 digit to 7. I think what is going on is the latency built into dealing with locks. I must of been entering change requests while a lock update was pending. It was weird, as the only codes the locks had were the 'always enabled' codes. I ended up deleting all the old codes and re-entering, without the enable/disable dates set and fewer of them. I think I was expecting too much performance out of the locks.... they are not servers.
The problem most likely was that while you were trying to enter 7 digit codes, the 4 digit still existed. Most locks (I think actually all of them) donβt allow a mix of code length on the lock. They all must be the same code length at the same time.
Ahhh, that makes sense and explains the behavior. This would never have occurred to me, so thanks!
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.