Bought used C-7, still registed to prior owner

I bought a used C-7. It is still registered to the previous owner. However, do I get the device ownership reset?

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Need to contact @bobbyD

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@support_team will guide you through a factory reset. Which will also reset ownership and let you register the C-7 with your email address.

You can also contact them through this portal:

https://support.hubitat.com

Please PM @bobbyd your email addr and MAC address printed on the bottom of the hubitat

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Please check the private message notification in the upper right corner. I sent you a PM.

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Hope it wasn't new

Title of thread said it was used

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