Away mode not returning

Hi all

I'm on a C7

My mode settings are as follows

My presence settings are as follows

And my logs

As you can see I left the house at 8:20 am. It's now nearly 9am and I am back in the house and have been for 20 minutes or so

The phone is present and I am inside geofence

This has been happening each and everytime. Gone mode does not appear to return from away.

What am I doing wrong

Logs for the phone device would be helpful to ensure it's reporting correctly, but I see a problem in your setup that's probably the cause of your issue. You need to select the 'skip' option next to 'Away' and see if that fixes it.

To test the function of mode manager, you can set your phone device to 'arrived' or 'departed' manually from the device page while you're home.

3 Likes

Alan_F's correct -- here's a visual example from my setup:

2 Likes

This worked, I just didn't understand the help section enough.

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