Aurora Smart Lighting Products

Great, thanks @BorrisTheCat! Great overview and you've put my mind at ease about buying these bulbs!

Given how ZigBee has evolved (and especially with ZigBee 3.0) do you think the below needs updating......

https://docs.hubitat.com/index.php?title=How_to_Build_a_Solid_Zigbee_Mesh

Says.......

"Avoid adding Zigbee lightbulbs to your hub in combination with other Zigbee devices, since the lightbulbs will try to act as routers, but unfortunately they only perform this role properly with other lightbulbs. The exception we have found are Sengled Zigbee lightbulbs, which do not try to take on the role of repeating other Zigbee devices. Zigbee light bulbs do not have issues routing among themselves, therefore a good alternative is a separate Zigbee network via a compatible bridge such as the Philips Hub Bridge, or a second Hubitat Elevation hub with only Zigbee lightbulbs paired to it. This will avoid this issue of bulbs attempting, and subsequently failing to repeat signals for other devices, by establishing two separate and stable Zigbee networks"

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They probably won't until they move to ZigBee 3.0. until then they probably don't know exactly how things will react.

Just an update on my Aurora devices as I seem to have a problem where devices are becoming unresponsive pretty regularly. I knew this was a problem previously but never investigated too much but as I was adding more devices to my ZigBee mesh I thought I'd do a bit more work on this.

In summary I have 70 of the Aurora double sockets in my house - all pretty close to each other so I never thought they'd be a problem with the mesh but that was what @mike.maxwell thought the problem was. I went around the house on Sunday and about 15 of them were unresponsive so I added them back. I also added 29 Aurora RGBW GU10's to my mesh over the last couple of weeks, and one Osram Smart+ bulb. I am guessing the mesh is still healing so I haven't added any new automations on the bulbs yet.

Now that I've added bulbs I thought my mesh would be even stronger as devices will all be so close to other repeaters.

But tonight I noticed (by chance) two of the Aurora double sockets (which are less than 1 metre from another socket) were unresponsive again. Strange thing was I'd turned the light indicator level to Off on these devices and this setting had remained - but the sockets were totally unresponsive and so I had to add them back again.

Has anybody got any ideas about what my next steps to solving this 'unresponsice devices' issue should be?

I have set this on my one.

Did you ever get the update for them? I assume the gu10s are newer than mine so are updated. Not sure if @mike.maxwell ever got the firmware from them. I gave up asking them in the end.

No, I never saw an option to update them in HE and remember you suggesting to get in touch with Aurora (to get one of their hubs) but didn't get a chance to do that.

Just checking some of my sockets and although I bought them all at a similar time they do seem to have different firmware so could that be the issue? Just did a spot check and I seem to have two different firmwares on the sockets.....

  • firmwareMT: 121C-1409-00000012
  • firmwareMT: 121C-1409-00000014

Whilst most of the bulbs have

  • firmwareMT: 1168-1122-11246230

@mike.maxwell - any advice on if this could be the issue?

sure, firmware differences could be the issue, i mean why else would there be different versions in the first place?
If they send us the image files for their devices we can host them so HE users can update.

Ok cheers Mike. I've emailed them to request these files and cc'd in the HE support email address (let me know if you prefer a different email address to be included in the email chain).

Heres hoping they can turn this around fairly quickly :crossed_fingers:t4:

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Hi @mike.maxwell ,
Aurora just sent me the image files and I've forwarded these onto the HE support email address
Let me know if you need anything else in order to make the firmware updates available through HE.
Thanks so much for helping me out!

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I've added the ones I could, several are encrypted so we can't use them.
The images available in 2.3.0 will be for the double socket, the wired rotary dimmer and several led strips.
I wasn't given part numbers for the strips, so i don't know which ones they are exactly.

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Amazing news - thanks for the quick turnaround @mike.maxwell ! I'll be eagerly waiting for that version to be released!

Savage why are some like that? I thought all ZigBee update files were encrypted so IP was not a issue?

Great can try this then.

My other stuff though is the RGBW GU10 lamps I'm assuming that's one of the encrypted ones?.

@sandhufamilia are the files obviously different? Could they have sent you some wrong ones?

They aren't.

@mike.maxwell - do you want me to go back and ask them? You're also on the same email thread so do you want to go back to them directly?

Like @BorrisTheCat , I've also got the RGBW GU10's (although mine all arrived in one batch a few weeks ago so hoping the batch are all running the latest firmware🀞🏽). But it'd be great to check and make the latest firmware available for the whole HE community!

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@mike.maxwell , you've probably seen it but Aurora emailed asking for some more details about the encrypted files - just thought I'd flag it in case the support team hasn't forwarded it onto you yet

Hi @mike.maxwell , Thanks for adding the firmware update for the Aurora double socket.

But when I try to update the sockets I get the below error in the logs:

sys:12021-11-26 05:51:12.300 pm Firmware update for [:] failed, the device doesn't support wildcard file parameters.

sys:12021-11-26 05:51:11.444 pm Firmware update for [:] failed, the device doesn't support wildcard file parameters.

sys:12021-11-26 05:51:10.705 pm Firmware update for [name:Bedroom 4 Bedside Socket 2, manufacturer:Aurora, imageFileName:121C-1409-0016, fileVersion:0016] failed, the device doesn't support wildcard file parameters.

sys:12021-11-26 05:51:10.568 pm Starting firmware update for Bedroom 4 Bedside Socket 2, Aurora from 00000012 to 0016.

Also, I vaguely remember that there was talk of some functionality being available which could update multiple devices at the same time - is this possible or do I need to each device individually?

yeah, i don't know why its not updating, once i find my double socket i can try to find the issue.

there isn't a global way to update all devices at once, this would likely crash your mesh anyway...

Ok cool, thanks Mike, let me know what you find out

No worries, hopefully when the firmware updates are working I'll be able to quickly whiz around the 70 sockets! It definitely sounds like an excuse to crack open up a couple of cold beers anyway :+1:t4:

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i cant update mine either, i get "Firmware update for Cinema double socket, Aurora 121C-1409-00000016 is not available"