Good morning.
I have an assortment of questions that i wanted to ask in hopes i can learn to better manage the system.
1st Dashboard.
Error 500. Dash Board V 1.0.10 Build 84
I frequently get an error 500 message when trying to control devices from the dashboard on my i phone. It usually happens when i open the dashboard and try and control a device. Once it crashes i have to completely close the app then re open...and most often works then.
I don't routinely keep a log window open so i haven't been able to capture anything in the logs to help diagnose. I did look at the debug log on the app itself and the only things that are being logged is LS-Off and SCL-Fail Backup GeoFence Ev....cant see the rest but i do not have GeoFence enabled.
Anything come to mind on what might be causing this? or what diagnostics i can run to identify what is acting up?
Update....as i was typing the rest of this message the dashboard pooched...i did have a log running on my computer and there were no entries that i could find of the error 500.
2nd Dashboard.
As i sit in my home, or in the yard, and try to open the dashboard, every couple of seconds i get a message " switching to local" then " switching to cloud"
Clearly i have to use the cloud when off the network and the flipping back and forth is kind of annoying?
Is there any way to lock this to the cloud?
Really affecting the WAF on functionality.
- Log debugging.
Warn. I have several devices that i either have unplugged or are powered off frequently. As an example, when i press a few of the warn errors I'm brought to a Fabric speaker i dont always leave plugged in and another takes me to a Sonos system i recently unplugged. I do still use these devices ( though infrequently ).
q. Other than filling up the log with warn errors, does having devices drop off cause any problems with the system?
q. Is there any way to disable a device without deleting it? (much like the use on a rule" where the system isn't polling for it or looking for a response)
Debug.
interesting enough, i noticed that my garage door lock was showing unlocked on the dashboard, when i had just gone through the door and manually locked it. When i tried to send a lock or unlock command, it didn't do anything. Then i notice on a log that there is a debug flag.
dev:13132020-08-13 07:55:42.232 am debugalarmv2.AlarmReport: AlarmReport(alarmLevel:0, alarmType:18, eventParameter:[], numberOfEventParameters:0, zensorNetSourceNodeId:0,
q. I'm assuming all of these parameters mean something...but if my lock isn't responding to open close commands...does that mean its offline?
Error.
This error is referencing a motion lighting rule i have where if either motion sensor in my garage detects motion the lights come on for 10 mins. I have absolutely no idea why this might be flagged as an error
app:8042020-08-13 07:50:03.742 am errorjava.lang.NullPointerException: Cannot invoke method toInteger() on null object on line 1309 (turnOff)
Anyway - the system works, the dashboard crashing is annoying and if i could figure out how to solve that i'd be happy and in general just learning more about the logs would be beneficial.
Cheers
Mac