Aqara FP1E is offline

I have paired an Aqara FP1E to my hubitat with Zigbee. It took quite a bit of tries to get it done. Once I got it paired and names, I went to the page and it says that it is offline. I can't seem to ping it. I have tried this twice and I seem to end up in the same spot. What am I doing wrong?

I added one about a month ago, and it was a pain. Somewhere in there I read that you have to pair it twice, without removing the device for the 2nd pairing. The First add should just use "device" driver. It is in the thread somewhere, but I finally got it working that way by pairing it again.