Amazon alexa linking unsuccessful

Alexa stopped working for no apparent reason
I'm trying to reactivate, but i got this
Please Help



  • Platform version:2.3.9.180
  • Hardware version:C-8 Pro
  • Active?:Yes

You are a couple releases behind. Release 2.3.9 Available - #23 by gopher.ny

There have been some fixes for network connectivity in these updates. I would try updating and see if that fixes things.

5 Likes

As well as following up the advice of @neonturbo , I had the same issue recently.
I went to setting, network setup, and just changed the ethernet speed to "auto negotiated", then rebooted.
I don't know why that worked, but it did.

2 Likes

Updated
Rebooted
Reinstalled Alexa on Phone
It Work