ALL Zwave devices gone after update and power failure

[user1310]

After updating my C-7 to version 2.4.0.151 my entire "Z-Wave Details" page is empty. I've restored from a backup two weeks ago... still no Z-Wave Details. The devices are still listed on the Devices page, but I have no control or status. I restarted Habitat with no change

Maybe coincidentally, I've also lost connection to my Hue bridge.

We also had a long power failure two days ago.

[thebearmay]

Try a hub shutdown followed by unplugging it for about 30 seconds and then plugging it back in. That should bring the radio back online.

[jtp10181]

@jtp10181

Z-Wave Issues

For partial or total loss of Z-Wave control (radio seems dead), before doing anything else please shut down the hub from settings and unplug for 30 seconds, then re-plug to boot back up. This will allow the radios to fully power down and restart. A regular reboot only restarts the platform and not the radio hardware.

[user1310]

And, of course, it was just that simple. Thanks!