All of my Third Reality Zigbee Sensors Stopped Working
I first noticed that my hallway lights didn't turn on. I remembered there being a previous bug with the battery meter, so even though it reported 34%, I put in fresh batteries.
The hub's battery meter is still reading 34%. The motion indicator light on the device itself shows it is working properly, but the hub isn't picking it up.
Then I noticed that the contract sensor on my front door isn't triggering automations either.
Last events recorded (excluding battery):
Motion Sensor: 10/31/22 11:43 pm active then inactive
Contact Sensor: 10/31/22 3:52 pm opened then closed
Update: Restored the hub to 10/30/22 and the sensors are triggering automations again, but the battery meters are still stuck
I don't know about the battery readings - there are some firmware updates available for Third Reality devices, and I would recommend updating.
But, in general, if zigbee devices stop responding or reporting to the hub, the underlying issue is a weak mesh. The Hubitat documentation has instructions on how to build a strong zigbee mesh, linked to below:
I just have a few 3R things, but they're all working fine today. Batteries are reporting properly since the f/w updates were made available -- I think that happened as part of 184.108.40.206
Release 220.127.116.11 Available
Changes from 18.104.22.168
Thermostat Scheduler 2.0:
Fixed setting setpoints for Away and acting on them.
Fixed erroneously setting temperatures when only fan or mode set.
Fixed an error when selecting Thermostat Scheduler 2.0.
Fixed screen reader deficiency for actions table.
Fixed required comparison input for Conditions.
Room Lights: Fixed honoring Last Activation Event for Elapsed Time Turn Off.
Thermostat Controller 2.0: Fixed Free/Contr…
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.