Alexa Skill Integration Failing

[user5951]

My router died recently so had to replace it.

After that Hubitat would no longer work with Alexa.

I unlinked the Alexa skill thinking if I relinked it, that might pick things back up.

Unfortunately now I can’t link the skill at all. When I try it gets all the way to selecting my device, then just fails. There was a post on here from 2019 that had a few things to try but nothing seems to work.

That same post also gave a support email thing to try, but that is no longer working.

Long story short, I am posting a new help request vs necroing the old post to hopefully get help.

Lastly these are the things I have tried:
-Rebooting all the things (router, Hubitat, internet, etc)

• Clearing cache on Alexa app
• Tried different gmail logins (based in 2019 post)
• Removed the Alexa app in Hubitat

Probably some more things I haven’t listed but just need help before my wife kills me when lights don’t come on when she asks Alexa.

[rlithgow1]

Go into the alexa side, remove the hubitat skill. Reboot all your alexas. On hubitat side remove alexa/amazon integration from hubitat. Shut down hubitat and then power cycle.

Start alexa side of reinstalling hubitat skill, then do hubitat side...

[neonturbo]

• Did you happen to set a Static IP address in the hub network settings at some point?

• Are you certain you have internet access on the hub? Do other cloud based integrations work?

• Did you try to go to Settings tab, Network Setup, then Network Test (top of the screen) and try to Ping Host amazon.com and hubitat.com?

[theallanhouse]

I had same problem. Followed rlithgow1 instructions and Alexa Hubitat skill now works.