Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Has anyone else seen this behavior? If so, how can I fix it?

Has this problem existed ever since you started using the Alexa Skill?

Yeah. Never had trouble with Hue either. The reason I didn't mention it. I believe there's a direct, non-cloud connection happening with the Hue since their discovery method is so different, requiring the button to be pressed for authorization sometimes. However, I have had issues with Insteon and …

[image] ogiewon: Has this problem existed ever since you started using the Alexa Skill? No. IT seemed like it worked fine when I first set up. I am not exactly sure when I started see it. Maybe after the firmware update that was immediately after the launch of the skill..... I thought it …

Have you changed your router in that time? Also, what about a modem reboot? I have an older ISP modem that needs a reboot every so often. Things will work, but not 100%. Some devices won't connect to the internet, etc.

[image] SmartHomePrimer: Have you changed your router in that time? No, I haven't and everything for my automation is using DHCP reservation [image] SmartHomePrimer: Also, what about a modem reboot? I can give that a try. I can't remember what I've done at this point.

Fixed my issue: [image] Server is unresponsive - Alexa App 🛎️ Get Help OMG! I just fixed my issue. I changed the device driver from Generic Z-wave smart Dimmer to Generic Z-Wave Dimmer and it fixed my issue. Even thought according to the release notes my Leviton Switch…

I'm still having this issue. At least some of the devices are generic z-wave dimmers so I don't think that's the issue. I've also tried completely disabling the skill and all devices and re-enabling but it's still happening. Hmm... whats weird is some of my alexas say the device is not responding …

I have the exact same problem. Sometimes says sorry DNR and sometimes it gives me the all clear.

After upgrading to Firmware 2.0, I'm still seeing this issue - Alexa controls devices, but claims 'device not responding'. @bobbyD , @bravenel - thoughts? Obviously this is lower priority than the issues some of us are seeing with the new polling functionality causing false physical events ( Questio…

I don't think this has anything to do with HE. I get DNR on occasion when asking Alexa to control a Hue light, even though the action was carried out. This was happening long before I added HE into the mix.

Alexa skill controls device but says the device is not responding

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Keo October 9, 2018, 3:06am 25

Fixed my issue: