Alexa Connection Not working?

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1

Can't seem to control anything with my Echo's this morning. Also nothing from HE to Alexa seems to work.

I disabled the skill, re-enabled and it said all ok, but nothing working.

EDIT: Seeing this error in logs:
app:32021-12-07 10:17:51.935 am errorError making Call to Alexa message gateway: {"header":{"namespace":"System","name":"Exception","messageId":"e5176d7e-7ddc-490b-8066-d0e97e243c90"},"payload":{"code":"INVALID_ACCESS_TOKEN_EXCEPTION","description":"Access token is not valid."}}

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2

I’m pretty sure this is an Amazon issue and you should just leave it be for now.
My Alexas all started flashing yellow a little bit ago and say I have no new notifications, so I’m stuck with the flashing until they fix it.
No problems controlling things with Siri btw.

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3

Thanks. I’ll wait and see.

4

There are some AWS problems at the moment that might be causing this: https://www.datacenterdynamics.com/en/news/aws-us-east-1-outage-brings-down-services-around-the-world/

3 Likes
5

Yep, same

6

Oddly echo speaks still works
but Alexa cannot operate anything

7

Google working fine so, Amazon NO.

8

Same here. But i feel much better knowing that it's not just me. Thanks for posting.

9

Alexa works other than the voice integration with Hubitat. Hubitat is working using the app....

10

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11

Me too. Alexa isn't controlling anything and just responds with "sorry, (device) isn't responding".
Same boat here... Pomona, CA. 1013 hrs PST.

12

Working for me.but I am.using the older Alex.integration
Harmony however has stopped working. Will see if.I can get it working through hubitat instead

13

Amazon is "supposed" to have high redundancy (five 9's) but its outage is affecting several sites, including Ring.com

14

before seeing this thread, I unlinked my Alexa Hubitat skill to link again.
Now it does not link. :frowning:

15

I did the same think. After about 6 tries it finally relinked.

16

delinked or relinked ?

17

Typo, corrected.

18

tried more than 10 times now from the "enable to use" button. can not link...

19

now linked.
but problem prevents usage...

20

AFAIK it is still down as everything connected from HE to Alexa shows as unresponsive. I haven’t touched anything btw. Echo Speaks has been throwing server errors since late this morning for me as well, so definitely something Amazon is doing. Curiously, my announcements have been working well.