Has it been happening consistently for a while, or is that a new problem? Can you correlate when you started seeing it with any changes on your system (like Hubitat software update, firmware update on your opener, changes to your home network or internet connection, etc)?
It seems like an Aladdin server-side issue, because the timeout means you were able to connect to and authenticate with their servers but the read of info just didn't complete for some reason. If it was a fail to connect in the first place, I would suspect something more fundamental like a connection issue possibly closer to home.
Please let me know if there are any other clues about when it started happening or when it happens relative to other network events (if it is intermittent), and maybe we can try to come up with some other theories from there.
Also calling in the cavalry -- @craigspree or others that use this driver, have you seen any of this sort of reporting in your Logs?
Also, @bobbyD, can we re-open this thread to keep the discussion about features and debugging in one place? Is it possible to use RM4 to control/report on my Genie Aladdin Garage (based on Postman success)? - #6 by tomw
