Looking here, Door / Window 7 user guide : Aeotec Help Desk
I don't see a wake up interval setting. If there was such a setting, you could change the parameters with a tool, Basic Zwave Tool. That can be found by doing a search of this forum, but I don't think it will do you any good if you can't access that setting.
I would suspect a mesh issue though, how many line powered devices or repeaters do you have? It looks like this is a new install by your join date? I know my locks did something similar when my mesh was bad.
You might want to read the first link and watch this video.
https://docs.hubitat.com/index.php?title=How_to_Build_a_Solid_Z-Wave_Mesh
