Wanted to post this asking for support a few days ago but made the decision to talk to Aeotec support by email first (originally assumed they would be really difficult to get hold of or would not provide useful support). I was wrong about all my assumptions. They have been excellent in helping me so wanted to post about it in case anyone else has similar setup challenges.
Firstly I purchased the Aeotec Nano Dimmer because of the no-neutral support for installation due to legacy wiring in my 1890s built house. I did not realise initially they have a minimum power requirement for installation, so had to order the Aeotec Bypass Modules to allow the LED lamps to correctly turn off.
Problems solved I thought, but no, Now a new problem started which was as soon as I turned the light on it would turn off again by itself. Not commanded by anything. Sometimes after 2 seconds, others after 20. This was when I decided to ask for help.
Aeotec support responded to all my emails within hours, normally about 2. Excellent responses with clear information, questions and suggestions. Initially suspicion was on the current overload protection, but with only 30w of LED bulbs this was quickly ruled out. We then started looking at the Min and Max power settings. In this particular room I had set them both to 99% as the bulbs are not dimmable. They are Edison style oversize chosen by my partner for their asthetic, normally the cause of problems for me. Set both value to 80% and the bulbs were not happy, but they stayed on; Success. Gradually increased all the way to 95% and still working, still staying on and no flickering. Perfect.
Thank you to Aeotec for the excellent support, (not sure they will see it here but none the less...) and a huge recommendation from me for the use of these modules. Now to install the other 6 I have on a shelf waiting for me to ensure they are going to work reliably.
TL;DR;
If the lights area always glowing dimly when off, buy the bypass modules and fir onto Load circuit.
TL;DR;
If the lights spontaneously turn off after some seconds powered on reduce the Max Power value from 99 to 80, then work up to highest stable value.
TL;DR;
If installing with non-dimmable bulbs set the Min Power Value to the same as Max Power Value, but DO NOT change parameter at the same time as Max (change Max, save, change Min, Save).
