Access file from dashboard when not local to the hub

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Hey folks,

Is the HE file system accessible remotely? Specifically, I have a log file that gets updated regularly and is linked from a dashboard tile. This works perfectly when I'm at home but doesn't work via Remote Admin. Is there currently a way to get at the file system remotely?

Thx!

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If you have the remote access service (or a vpn) you can log into your device and go to settings and file manager and see the files remotely, I don't know of a way to do this via Dashboard remotely

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I was going to suggest a vpn as well. I don't know of a way that HE does or could make the files available remotely on a dashboard.

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Thanks for the insights!

Sigh, I figured. I have a VPN endpoint setup at home that works well from other devices including my family's iPhones. Unfortunately, my iPhone (albeit personal) is partly managed by Microsoft since I use it to access code and/or other sensitive data/materials. The "managed" part includes web protection built on top of a "managed/mandatory" VPN which doesn't play well with other VPNs hence that's not an option.

@sburke781 I don't understand why--could you elaborate, please. What's the difference between reading a device's properties or editing an RM rule or anything else that Remote Admin seamlessly enables--the local file system is just a database, too, albeit more general in nature.

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I can't talk to how the remote admin works, but for dashboards, I believe the cloud versions are served up via Amazon AWS, which I assume hosts the dashboard and relays device events from the hub to your mobile device. I would not expect files would be considered for storage on AWS, though I'm sure technically possible. The complications would come from being able to construct a URL to the file that worked both locally and in the cloud version.

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Yeah, perhaps they should use Azure instead which solves everything, always. :wink: // kidding folks; no wrath, please

I hear ya, but it seems HE exposes the file system in a manner akin to WebDAV as opposed to a first-class element in the overall storage model. Integrating/exposing the file system as 'just another part of the object model' would resolve this... à la say PowerShell providers that abstract underlying data stores and expose them in a uniform manner.

Hey ho--one small gripe among many, many accolades.

Appreciate the insight.

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