Hello everyone! I'm based in Malaysia and the Z-wave frequency here is 919.8 MHz.
According to wikipedia: Malaysia uses. 919.8 MHz, 921.4 MHz.
Does this mean 921.4 MHz products will also work on 919.8 MHz?
If not, can anyone suggest where i can get my hands on 919.8 MHz z-wave products. I've been having hard time looking for them.
Hi, I am also living in Malaysia. I am new to Hubitat, just had a unit shipped to me. Sadly, I also purchased 2 z wave devices for testing (a Neo Coolcam door sensor and power plug), but neither device would pair. After writing to support I got the following answer:
firstname.lastname@example.org (Hubitat Support)
Apr 23, 2021, 2:23 PM EDT
Thank you for reaching out to us. We have confirmed that there is an issue with your specific regional Z-Wave setting and our engineers are working with Z-wave Alliance to have this issue resolved. Unfortunately, you will not be able to use any Z-wave devices until this issue is resolved. We are very sorry for the inconvenience.
This seems to suggest that I cannot use any Z-Wave products here. That's quite a disappointment. When I attempt to change the 'region' in Settings -> Z wave settings to Malaysia, it won't take, and instead changes to Australia/NZ.
Anyone have any ideas for a work around that might allow me to use Z Wave devices here in Malaysia?
btw, I have tested a Zigbee device and it appears to be working.