2.2.7 Zigbee OTA updates

Set it off when in bed, I found higher fail rates the busier the zigbee network (I guess its that)

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this makes sense

I've had it fail regardless. In the wee hours of the night when nothing is running, still fails.

Pity. Even though I'm mainly using them as repeaters, the firmware update may update the routing algorithm (SiLabs did that in one of their updates), which could improve mesh quality.

anyone else having an issue with osram bulbs not updating and getting stuck in an update loop?

2021-06-25 11:31:32.183 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 11:29:24.471 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 11:24:44.891 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 80% complete.

sys:12021-06-25 11:22:44.073 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 60% complete.

dev:502021-06-25 11:21:07.278 am infoFamily Room Lamp was turned off

dev:502021-06-25 11:20:56.138 am infoFamily Room Lamp was turned on

sys:12021-06-25 11:20:43.827 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 40% complete.

sys:12021-06-25 11:18:43.900 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 11:16:43.036 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 11:12:07.583 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 80% complete.

sys:12021-06-25 11:10:31.249 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 60% complete.

sys:12021-06-25 11:08:32.291 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 40% complete.

sys:12021-06-25 11:07:17.465 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 11:05:09.549 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 10:59:44.743 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 80% complete.

sys:12021-06-25 10:57:52.913 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 60% complete.

sys:12021-06-25 10:55:23.183 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 40% complete.

sys:12021-06-25 10:52:55.093 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 10:50:41.824 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 10:46:02.513 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 80% complete.

sys:12021-06-25 10:43:41.481 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 60% complete.

sys:12021-06-25 10:41:42.048 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 40% complete.

sys:12021-06-25 10:40:21.467 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 10:38:57.508 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 10:34:19.923 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 80% complete.

sys:12021-06-25 10:32:42.642 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 60% complete.

sys:12021-06-25 10:30:47.556 am Firmware update for Master Bed Lamp 1, LEDVANCE 1189-0019-00102428 is not available.

sys:12021-06-25 10:30:25.287 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 40% complete.

sys:12021-06-25 10:28:17.744 am Firmware update for [name:Family Room Lamp, manufacturer:OSRAM, imageFileName:110C-0008-01020509, fileVersion:01020509] is 20% complete.

sys:12021-06-25 10:26:09.702 am Starting firmware update for Family Room Lamp, OSRAM from 01020492 to 01020509.

sys:12021-06-25 10:26:09.637 am Downloading firmware update for Family Room Lamp, OSRAM.

My general suggestion for "smooth" zigbee firmware updates is the following:

  1. Factory reset the physical device (but do not delete the Hubitat device).
  2. Re-pair the device back to Hubitat when it is physically very close to the hub. It will pair back with the original name and device id.
  3. Confirm using the "/hub/zigbee/getChildAndRouteInfo" endpoint that the device is directly connected to Hubitat rather than through one or more repeaters. Meaning, it should show up in either the "Child Data" or "Neighbor Table Entry" sections.
  4. Perform the update at a time when your zigbee network is generally not very active. Very often this is either at night or when the house is an Away mode.
  5. Move the device back to its original location after the update is complete. The update can take anywhere from 10-20 minutes (most often) to several hours.

I've updated several zigbee devices without issue after adhering to these general guidelines, while I did have issues before I started using these guidelines.

4 Likes

I updated several Ikea repeaters and Tradfri outlets using zigbee2mqtt. There is a difference in repeater function (I've seen them support as many as 14 end-devices now). However, one of my outlets got bricked after the update.

1 Like

Thanks I will give that shot... I wonder if this update is newer because last time I put it on the lightify hub it said no updates were available. I guess I could always try the lightify hub again as well.

So hubitat wont update the ikea repeaters? i need to use another app?

The Ikea firmware images we have access to aren't in a standard format, so we are unable to use them.

1 Like

Thanks... so how do i stop the update that is stuck in the loop right now? I just looked up the model on LEDVANCE site and it looks like I have the latest firmware. So is hubitat trying to install a newer firmware for the wrong product?

1 Like

Restart your Hubitat (using the menu).

Thanks! Could it be pulling the wrong firmware version for the product? or is the LEDVANCE site wrong?

Because when it "finishes" the update the light flashes like something happened. But then it still reports the old version and hubitat keeps trying again.

Sorry - I've no idea.

Reset the bulb and re-pair it. Perhaps it will report the correct firmware version now.

The device tells us what firmware model to fetch, so it can't fetch the incorrect firmware

The update isn't completing, sounds like the device rejected it for some reason, status is shown in the live logs.

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If you have the hardware/capability to set it up, zigbee2mqtt will update Ikea firmware - at least on the outlets and repeaters (those are the only ones I have).

You can pair them to z2m, update, then re-pair to hubitat. I've done that a few times.

Thanks! Looks like it may be this one from the LEDVANCE site:

CLA60 TW 3/13/2019 0x110c 0x0008 01020509

I will try to restart the hub, repair the device and update again to see what happens.

1 Like

Is there anyone here who can get a Hue motion sensor to update without spending 1+ hours pressing the firmware update button hoping that after 50+ attempts (as some have reported) it will finally update, while simultaneously watching the logs?

As a product owner of a software team I would have never put something like this in production. The UX portion of it is horrific. After three months of this being released is there any resolution for these devices? If not I would suggest pulling the devices that you can't get to work from the firmware update process and maybe put a tooltip on the firmware update button that explains "nothing will visibly happen when you push this button as you would expect it to... check the logs"

Some of the recommended "smooth" upgrade processes are, well, laughable? Factory reset, re-pair, wait until 2am... C'mon! This should be in some alpha release.

4 Likes

Buy a Hue Bridge for $30 on eBay. Pair sensor to Hue Bridge (don't remove from Hubitat). Update (it's still a long process). Remove from Hue Bridge. Re-pair to Hubitat. Bonus: you can do more than 1 sensor at a time. Put Hue Bridge in the box with all the other HA paraphernalia. Done. If you value your time you are now ahead.

5 Likes

Well I bought a Hue indoor motion sensor 2 weeks ago, paired it to Hubitat, hit the Update Firmware button and checked back a few hours later. Yes it took a few hours but it was all updated and worked perfectly first time. So from my experience the process works well and I thank the Hubitat team for introducing this ability.

3 Likes