I'm trying to update the firmware on a dimmer. I have the gbl file uploaded via the file manager. However I cannot enter / select the "Firmware File" When I click the "click to set" a grey bar with "Click to set" appears below the existing one. When I click on that it disappears.
I've not read about this issue in the forums so either I'm doing something wrong or ... ??
That would have to be a question for @bcopeland, whether it rejects firmware "reload" or downgrade attempts.
I did have problems with an Inovelli LZW31-SN (if that is what you are using) originally but those got resolved. One of the main things (if that is your model) is to make sure you are using the correct firmware file on the correct target (since the LZW31-SN has 2, with different firmware required). Another thing that can help the process is moving the hub close to the target device then performing a Z-Wave Repair (before the update) to make sure that the device is directly connected to the hub. That is not NECESSARY but it definitely made things go faster when I was doing it.