Zooz Zen57 Inclusion/Exclusion Question

Does anyone have any experience with exclusion of the Zooz Zen57?

At one point in the manual, it states:

Inclusion / Exclusion: 3x clicks on the Z-Wave button. The LED indicator flashes green while processing. Successful: solid green LED for 2 seconds. Failed: Solid red for 2 seconds.

However, I have been unable to get this procedure to work (on multiple Zen57's). Can someone please confirm that it is 3 clicks on the zwave button? I have tried them fast and tried them slow and everything in between. Does anyone have experience with exclusion on this device?

(My hub has been placed within 3 feet of the device.)

Here is the logs, which show that I clicked the zwave button 3 times in 3 seconds:

P.S. I tried to do a factory reset, but that also didn't work.

@agnes.zooz Is there an issue with exclusion on this device?