I've had a ZEN-31 running a short set of strip LEDs for about 18 months. I'm running at 24V and total about 0.5 A. It is on 4 hours a day, everyday.
All of a sudden it stopped working. In my troubleshooting I did a factory reset then repaired. It kind of worked but eventually stopped responding. The Z-Wave table shows it connecting at 40k, however the two Zooz dimmers 3 feet away connect at 100k.
When I was able to get it to respond, the outputs seemed to work fine so the issue seems to be radio or controller.
Has anyone seen something similar?
I had a ZEN31 which was a pain in SmartThings and when I migrated it to HE, it worked better but had difficulty setting the color. Didn't find a better driver for HE so bought the well liked Gledopto Zigbee Ultra Thin Mini RGBCCT controller on AliExpress for ~$12. Works great. Glad to be rid of the Zen31 (happy to send it to anyone that wants it for the cost of postage.)
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Thanks, I think I'll go the same route.
Did you have any issues wiring your unit? I have not been able to press the tool enough to connect the output wires. I got the input OK.
Yes, had to play with the orientation of the plastic tool that came with it. You need it oriented correctly and press it before you insert a wire. Then release pressure and it usually grabs the wire. Can take a few tries but eventually grabs the wire tight. See pic attached.
Thanks I finally got it. I was afraid to press too hard not knowing the proper orientation of what to expect. Fortunately I don't have to change wires (hopefully ever, if have a small JST type connector that allows me to disconnect from the LED strip).
