Hello
i try to pair my new Zigbee (sinopé) electrical controller RM3250ZB with my hubitat hub and i can't do it. even a 1 meter from each other.
any suggestions?
Best Regards
Is there anything in the live logs?
nothing in the live log only in the past log.
sys:12022-11-19 19:36:49.919infoZigbee Discovery Stopped
sys:12022-11-19 19:36:48.920infoZigbee Discovery Running
Sounds like you need to factory reset the switch.
I did it by pressing the wifi button and the power button for 10 sec but nothing change.
The hub is install at 5 feets for the switch.
And you're sure you have the zigbee version and not the wifi version right?
Have you joined any other zigbee devices?
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how can i see the difference?
in the back the label said zigbee 3.0, po: 5264 31-2019
The Hubitat Hub is on the 2.4Ghz and channel 6.
if it could help
Have you joined any other zigbee devices?
What zigbee channel is the hub using? Wifi Channel 6 overlaps with zigbee channels 16-19. If your router uses 40 MHz wide Wifi channels, then it will also interfere with zigbee channels 15 and 20.
No this is the first one, i joint kasa switchs, sonos and ecobee at this time.
I have a bell modem, 3000 i will check the informations you share with me. What is the best setup for the hubitat hub?
Channel, hertz etc...
Ps if i go into the hub zigbee mesh parameters i see channel 11
Hello i know the C-5 with the version 2.2.5.131 work well with the RM, can i downgrade the version of the C-7 to be able to test the RM with the version 2.2.5.131 on the C-7?
20 is the chanel
Hello Happy New Year to all of you.
Hubitat finally found the issue, they ask me to install the version 2.3.1 and now everything works well.
Thank you very much to the Hubitat support.
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