Zigbee Not working

Can anybody help please, Some of my zigbee devices have stopped working, its mainly 5 bulbs, zigbee relay but 2 bulbs work fine, and 6 motion sensors but 1 works, 4 contact sensors doesn't but 3 do, all 12 power outlet working but 1 doesn't so I have unplugged the one that doesn't, my zigbee curtain motors works fine, I have had this setup for about 3 years, I have had few issue but nothing like this, I have rebooted c-5 hub, I have turn zigbee off for 30 minutes but it still the same, as anybody got any ideas what I can do please.

It almost sounds like you have a device being used as a repeater that is not working. Does the C5 hub allow you to see your zigbee neighbors? On he C7 you can use this link:

http://[your-hubs-address-here]/hub/zigbee/getChildAndRouteInfo

If so you might check and see if the neighbors list shows any anomalies that might point to a dead zigbee device formerly acting as a repeater.

1 Like

I have unplugged 1 outlet what my christmas was in but that was a few days ago and it all worked then but I try plugging it back in. Thank you.

rule is then when you move hub or repeater , repair

@timpearson01 This really sounds like a weak mesh issue.

I always remove a device from HE before just unplugging it. Mains powered devices function as zigbee repeaters and just removing them may cause the kinds of issues you're seeing.

1 Like

Is there an aesthetic or WAF issue with just leaving the plug in year-round?

Nope. Actually if it is being used as a repeater it will help your network.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.