If this is with a C-7, I recommend that you hang on for a few days until the OS update is released. Several people have reported issues with the ZEN 16, and I expect that there will fixes coming in that release. More info can be found in the following links:
There have been many reports of issues during inclusion of specific devices onto the C-7 platform. Engineering at Hubitat have been hard at work on the fix since the first report. We are currently beta testing what we believe will be the final solution to most if not all the inclusion issues. This update has 3 major parts:
An update to how the hub handles specific errors from some devices, that per Z-Wave specs should never have occurred. Not all devices completely conform to the spec.
An upda…
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Verified they respond to multiple on off commands. Had to pair near hub, then move to the garage. (Note: They may pair in place with security, but I currently only have minimal devices on my C7 as I am waiting for the Backup protection Service to migrate.
So just testing the Security pairing.) Mine also came in as Device and manually selected the correct driver.
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