Hello, welcome to Hubitat!
I am not sure I can answer this, I am not familiar with nor do I own these devices. However, if you can see the button press event, it seems like there should be some way to utilize it.
Did you try Button Controller app, or Rule Machine, or any other app to see if you could detect and use that button press event? You could use a light bulb or something like a virtual device "light" to test this if you don't want to be messing with the shades while you are ironing things out.
And there apparently is a firmware update that helps these shades (but probably not the remotes), see (Resolved) Moving from Wink - Bali/Somfy Shade Woes in Hubitat. Help! I guess I would at least check to see what firmware you are on.