z-Wave fails multiple times a day on c8 hub

Hi,

I recently upgraded from the c7 to the c8, migrated using the migration tool, and since then most of my z-wave network stops responding multiple times a day. It fixes if I do a shutdown, remove power, wait, plug-in every time.

When it stops responding, some of the batter powered aeon multisensors still send their status to the hub, as does my yale lock, however none of my leviton DZ15S switches or my zooz zen15 plugs respond to events or update the hub with their status.

During a failure event, a full z-wave repair marks all devices as unreachable.

I've removed all custom drivers, and lan connected devices except hue in case one of them was causing it.

What could it be?

Here are some screenshots during a failure event

I am seeing this with my C8 this morning, first time this has happened. No Z-wave devices are working. I have tried a reset to no avail, but I am not home to try a shutdown.

You may be dealing with a hardware malfunction on the side of one or more devices, or the hub itself. You could send me a private message and would be happy to take a look at your engineering logs to make sure that your hub is functioning properly.

1 Like

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.