Z-wave enabled but offline after update


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I just upgraded my C8-Pro from 2.5.0.159 to 2.5.1.139.

I did this using the “upgrade all devices" feature from other C-8 pro.

When it restarted, nothing (z-wave) was working. After a bit of digging, I saw this:

I did a full power cycle and it came back working.

It just concerned and surprised me.

It is supposed to start on it's own.. And it did in beta.. Would you mind PMing me your hub id?

I just had the same thing happen to me after an update. Still down.

PMed you my HubID. After full 1 minute power down and reboot, everything seems to be up. So far.

Thanks

I had the same thing happen to me. Everything came back up after a restart.

I had the same issue. I attempted to disable the Z-Wave, thinking that restarting it would fix the issue. The Zwave settings screen stopped responding. I was able to reboot Hubitat (I have c8 Pro on Node zwave). It came up with Z-Wave disabled (my change). Re-enabling Z-Wave brought it back to the state it was before… enabled but offline.

I read this thread and tried another reboot. It came back fine.

Exact same thing is happening to me. I have two C8Pro hubs and updated the platform on both.

Both rebooted but showed no ZWave devices and ZWave not active. Rather than mess with it, I went back to the previous platform using the Diagnostics. That fixed it. I had just saved via a cloud backup so I restored just to be sure.

I’m a bit hesitant to try this again but, would like to have the latest platform.

Help!

Next build this will be fixed... If you already updated, a reboot will resolve it..

Thank you. I have not retried this. I’ll wait for the next rebuild.

Just noticed this part.. A restore is almost never needed and potentially a problem source as the entire NVM is erased and replaced.. I can only see a restore being needed if you accidentally factory reset the radio (this is not easy to do by mistake), and migration from one hub to another..