oh ok. I guess you are looking for a Zigbee sniffer. like link below.
Maybe the best route is contacting support first. They will definitely figure something out first before going the sniffing route. I have 100+ Zigbee devices and really don't need a sniffer to sort out my most of my issues. Usually a Zigbee repeater offline or wifi interferences is the cause.
I have a 4 Xbee modules but they are mostly just for repeaters/visual and fun but not really for real troubleshooting.
Download the Hubitat app
