C8 - 2.5.0.159
Recently lost power to the hub, and since then, it would not connect to my WiFi network, nor even rescan for new networks… it only displays the previous SSID in the dropdown box. I’ve done a soft reset without a backup restore, but still same issue.
Did you try pressing the network reset button on the bottom of the hub? You have to hold it for at least 7 seconds, the light will flash and the hub will reboot.
Thank you. I tried that this morning, and it removed the old SSID from the dropdown, but still did not rescan for other WiFi networks.
That means the hub is not picking up the networks. Try giving it a full power cycle (plug out for ~30 seconds). If that still doesn't work, the next best thing would be to connect it using Ethernet and PMing me the hub id. I'll check the engineering logs on the hub.