Wifi Dongle - Not installing WIFI drivers

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1

I can not install the wifi drivers, when I push the button "install wifi drivers" it is just showing "working on it" and a blue circle keeps spinning, there is also a green circle spinning from time to time in the top right corner, I wait for literally 2 hours and nothing changes.
this is the info of my hub:
Platform Version

2.3.4.119

Hardware Version

Rev C-5
any help ?? thank you

the dongle i will use is this:
https://www.amazon.com/gp/product/B07P5PRK7J/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

and the ota cable is this"
https://www.amazon.com/gp/product/B07FY9Z9GD/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

as per recommendations from hubitat (i already bought both andhave it in my hand).

2

@gopher.ny may want to ring in here, but from what I’ve seen this could be a result of either no cloud connectivity (needed to grab the drivers) or a connection speed issue - believe you should be using the autonegotiated setting under Setttings|Network Settings.

3

Thank you for the quick response.
I switch to auto negotiate
I reboot the hub
it gives me this error:
Error: status code: 500, reason phrase: Server Error

it gave that error before i change the auto negotiate

but I updated the hub to the most recent version a couple of days ago
without any issue, any other suggestion ?

thank you

4

I have an idea on the 500 error, but I’ll let @bobbyD or @gopher.ny respond so that I don’t confuse things if I’m a little off base.

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5

Can you PM me the hub id or its MAC? I can check the engineering logs on the hub.

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6

sure, right away
thank you

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7

This needs a fix, which is coming in the next build.

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8

Thank you for your help

9

Now is working fine, Thank you

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10

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