So i could pair 1, then had to reboot between pairings.
Also, could we have some sort of expert mode for pairing? After i select add matter device, i get a prompt to berify my wifi, then the camera, the an i'm ready then an i'm done.
Get rid of all that. When i select a matter device, just get the code and go....
Did you do as asked by HE staff? PM you hub's UID (Settings>Hub Details) to @gopher.ny to he can look at at engineering logs in case there is something useful there.
I paired a Tapo P430M Matter dimmer, and it came up as a Generic Matter outlet instead of a Generic Matter dimmer. Had to change the device type manually, now it seems to be working fine, so there's an identification problem with the P430M.
I do my initial pairing/provising on Apple Home, with an iPad, and it's flawless..
Then I generate a second pairing code, and type it into Matter device setup on HE.
And that works smoothly as well..
I wanted the multi-admin function anyways, but my sense is that the Apple provising process is a bit more refined, and well tested with 3rd party devices, than a HE only approach.
I also make sure that I ALWAYS pair things to Apple Home 1st, before adding to any other controllers (HE, Google, etc.) - Just to keep things in a single "Apple Mastered" Fabric. - My TBR's are HomePods and an AppleTV, so there is that as well..
Bottom line, the Matter pairing process has been remarkably smooth, compared to S2 with Zwave, and DLV on Zigbee. - So YMMV, I guess.
Just wanted to confirm you had responded to Gopher. The HE staff is a small team and they have a lot going on at all times. If Gopher sees something interesting he'll get back on it.