Please post your device 'Data' section details - model and manufacturer, as shown on HE web page. If this is a Tuya based device as suspected, it will not work with the HE standard drivers, but will require a custom one
Install this driver, if not done yet:
Then delete the device ('REMOVE DEVICE' button) and pair it again to HE.
Is the above driver selected automatically during the pairing process as a new device?
