Well it might be time to move on (or get some help)

I'm just out of energy fighting this C8 hub. Months and Months of nothing but issues. From lockups to stuff not working this whole thing has turned into a nightmare. Hubitat when I first got it C7 worked great then updates started coming and stuff quit working. So I decided to go to the C8 and things just keep getting worst. I don't even touch it. I set it up and never have to mess with it, but it's so bad now I'm thinking of switching to Home Assistant.

I have constant lock ups and I'm talking I have to get the step stool out and pull the power on this hub to get it to reboot.
Things just stopped working. I have my hot water turn on at 5am and turn off a 6am. It will turn on when ever it feels like it sometimes at noon or maybe 10am it's whenever it feels like turning on. I check the time and time zone all is good. Some days it just doesn't turn on.
I have days I get up and nothing works, motions will not trigger anything, lights don't turn on.

I can go on and on with all this crazy stuff going on. Understand I set this up and never touched it. I just do updates to it and that's it. For some reason this thing has a mind of its own and I'm so tired of fighting it. If I tinkered with it or changed things I could understand, BUT I don't touch it everything always worked nothing changed in the house.

Sorry to hear of the difficulty you’ve been having. I wish you had logged into the community at least once in the last eight months to get some help troubleshooting before things got to this point.

Are you still looking for help troubleshooting now?

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How to you troubleshoot something that has a mind of it's own? LOL

Understand I setup this home system and never touch it afterwards. I never tinkered with it, change anything, modify anything. Nothing all I do it firmware updates to it once in a while.

I will say this and I'm not bashing Hubitat or anyone, but the updates they release almost every single 1 has broken something. I have 2 other friends with hubitat hubs and every update they did breaks something. Like me they stopped doing updates, but they switched to Home Assistant because they got tired of fighting the Hubitat hub a long time ago. I don't understand why or how they keep releasing updates that break things. I hung in there as long as I could, but I just can't take it anymore or even the cold showers in the morning or lights not turning on. You can only fight something so long.

If you wanted to help me there is nothing I can really do. You're going to ask me a bunch of questions I can't answer because I haven't done anything or changed anything. Things just broke. I'm telling you it's got a mind of it's own.

Not sure there is any point to this thread then?

Your experience doesn't match others, and nothing can be done if you don't actually want to participate in getting help.

I hope you are able to figure it out, or find another platform that will meet your needs though!

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Sorry to hear you feel this way. There is a very helpful community here that is very willing and able to assist users just like yourself get to the root cause of issues. I wish you all the best if you move on to Home Assistant, or some other platform. Just please be aware that issues that are related to your home network, or device specific Zigbee or Z-Wave issues, will also carry over to different platforms. In other words, please don't be surprised if the issues persist. It is important to know that even if you did not not explicitly make any changes to your Hubitat hub over the past 8 months, other changes in your home environment may have introduced issues.

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Ain't that the truth. After a perfectly stable system for months, zigbee devices started to get a mind of their own.
I tracked it down to an Aqara light switch that would keep going off line and flooding my zigbee network. As soon as I replaced it, normal service was resumed.

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These hubs aren’t sentient …. troubleshooting works, and those who pursue that route find that it is worth the investment of time.

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Sorry to see you go.
Moved the post to the Lounge since you are not asking for help.
If you would like to ask for help please start a new post.

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@eastpascoguy

Since you are being so vague and not even attempting to help us help you, I just want to say I wish you well in where ever you end up. I do hope that you convey any problems you have to the company you end up with so they can assist you in fixing what isn't working for you and that they have an accepting and open community willing to help you and assist you when needed. God speed sir...

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Like the others, I am not sure I understand why you waited so long to seek help? There was so much wasted time here that could have been used to troubleshoot the issue. The community is always willing to try and help people figure out what is going on or to get Hubitat support involved.

If you do the same thing on Home Assistant, and don't seek help when you are having issues, I think your outcome will be similar to Hubitat.

People are still willing to help, maybe you should at least try to figure out what went wrong. It might be something very simple, or this problem might carry over to a new hub if it is a bad device.

I am not assigning blame here, but "doing updates" and "not touching anything" are not the same thing. Those are changes, that while they shouldn't make things worse, are still changes. Reporting bugs and issues after updating the hub is important for the Hubitat staff. If things break, and nobody reports it, how is it going to get fixed?

You are not required to upgrade the hub, and you can always roll back if things break.

Pulling the plug causes database corruption, which causes lockups and further errors. If you are doing this, you should do a database restore to clean the database.

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Get a bigger ladder?

Thanks for your feedback. I can only imagine how frustrating things might have been for you and your family, for the past few months fighting with issues and not being able to find a solution.

There have been a few similar posts recently and from our staff and active community users, we can only wish that users like yourself would ask for help without struggling alone. Sometimes the solution might be an easy one that could fix the problem without "months and months" of effort chasing a problem. Tens of thousands of users have the exact opposite experience, and a few who run into trouble and reach out for help, here in the community, their struggle is usually short lived.

If you decide to address the problems you've been having, please don't hesitate to share more details. You'll be amazed by how this community can help you turn a poor experience into an awesome one, like it is for most of our users.

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Well Said.

What @bobbyD said, in spades. Not to diminish the other comments...they are all great too. :slight_smile:

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