Unregister Hubitat Hub

[freddyloopez]

I need to unregister and factory reset mi hub to resell it, how can i do that. thanks.

[Vyrolan]

Remove Hub's Registration from my.hubitat.com

We are happy to announce a new feature for my.hubitat.com . Starting today, users can remove previously registered hubs directly from Registered Hubs page: Log into my.hubitat.com. select Registered Hubs card. click "Deregister hub" for the hub you'd like to remove from your account. [image] NOTE: Active subscriptions, must be canceled prior to removing a hub. Failure to do so may result in additional charges when the service renews. Check out the following document to learn m…

If you are selling or giving away the Hub to a new owner, you can follow all these steps:

How can I prepare the hub for a new owner?

I am hoping that someone in the community can answer this for me since it has been a day and I have not received a response from support. I am in the process of selling my house and will leave the devices and HE for the new owner, but I want support to do a factory reset just before I leave. I want to know how far in advance of my departure I need to contact support@hubitat.com to get the reset done. Yes I have read posts about creating a guest or house email but I think the easiest thing for t…