Unknown Zigbee Device Count Growing

I have a C8 Pro running platform version 2.3.9.201. I downloaded the Zigbee Map 2.2.1 from HPM to look at my zigbee mesh. When I first started reviewing it I had one unknown device. Then it grew to two. I had added some devices and removed them so I was thinking that is where the second one came from. It stayed at two for a long time. I just reviewed it again several days later and there are two more unknown for a total of four. The thing is I have not removed any devices during the time frame of the two additional unknowns.

What would cause them to continue to multiply? Is there a way to get rid of them? I have read to track down the device and try to remove it again. Problem is two of them can't be devices I removed because I haven't removed any in that timeframe.

Are all your zigbee devices still paired to the hub and working? If the answer is yes, then I wouldn't waste much time worrying about the map.

4 Likes

As far as I know everything is still paired and working correctly. I haven't experienced any that aren't working.

It's usually most helpful to ask questions about community apps/drivers in their release threads, which the developer typically monitors and they will get a notification since they started the topic. So you'll usually get help from the developer or other users of the code faster. :slight_smile:

You can also search the topic for keywords related to your question - as shown below, there have been multiple discussions in that topic regarding unknown devices that may be of use to you.

Search in the topic:

Review results for helpful info already provided:

One of the posts in the topic is a bit technical but looks like it could be helpful:

And you can always as the author there if you're still concerned, but in the end, as @aaiyar noted, if things are working ...

:smiley:

3 Likes

Just some info. I had three "unknown" zigbee devices. I updated the firmware for the repeater they were showing attached to. When I ran the zigbee map after the update the "unknown" zigbee devices are gone. It must have cleared the data table from the repeater.