Unknown device in Dashboard

curtchrestman · December 19, 2021, 10:59pm

Had to repair my Aeon z-wave gen 5 Siren. Now the device shows in the dashboard as unknown. I cannot toggle it off or off. When including the device i selected the device and had no problems. Any ideas folks? Thank you in advance. Here is the info from the device page.

Commands

Beep

beep

Both

both

Configure

configure

Mute

mute

Off

off

On

on

Refresh

refresh

Set Volume

setVolume

Siren

siren

Strobe

strobe

Unmute

unmute

Volume Down

volumeDown

Volume Up

volumeUp

Current States

mute : unmuted
volume : 3

State Variables

pendingOff : true
pendingSiren : false
pendingBeep : false

Preferences

Advanced

Device Details

Create Time	2021-12-19 4:50:37pm COT
Last Update Time	2021-12-19 5:35:53pm COT
Last Activity At	2021-12-19 4:56:12pm COT
Controller Type	ZWV
Data	* deviceType: 260

inClusters: 0x5E,0x86,0x72,0x98
zwNodeInfo: D3 9C 00 04 10 05 5E 86 72 98 EF 5A 82 68 23
outClusters: 0x5A,0x82
deviceId: 80
manufacturer: 134|
|In Use By|* Alarm (Dashboard)
Away Rule Restricted (Basic Rule-1.0)
Evening Rule Restricted (Basic Rule-1.0)
Fire Alarm (Basic Rule-1.0)
Maker API 1 (Maker API)
Night Rule Restricted (Basic Rule-1.0)|

Scheduled Jobs

No Scheduled Jobs are set.

dkilgore90 · December 19, 2021, 11:13pm

Looks like the device may have been re-included with a new device ID, so the current dashboard reference is invalid. If you edit the tile and re-select the valid device, then the tile should work as normal. Probably want to double-check any other Apps referencing this device, e.g. Rules in Rule Manager, HSM...

curtchrestman · December 19, 2021, 11:43pm

I deleted the tile in the dashboard and added a new tile and picked the siren and the switch option. I did it again just to make sure. No luck. Thanks for the try.

curtchrestman · December 20, 2021, 12:03am

I may have found the solution. Went through the logs and it seems the siren was not excluded. I will try to make sure it was excluded and include it again. Will let you all know if I do not solve it. So hold replies for now.

neonturbo · December 20, 2021, 12:07am

But did you authorize the new device to be on a dashboard? Apps, Hubitat Dashboard (pick this dash name) and go to the checklist and be sure you select this new device. Done out of app. Then go to the actual dashboard, and pick the new device.

curtchrestman · December 20, 2021, 12:09am

I think I did but let me make sure the siren is excluded and then re included and I will make sure I go to the dashboard app and will get back to you after I have done that. Thank you.

curtchrestman · December 20, 2021, 12:29am

Thanks to you both. It was that the siren was not properly excluded. I will keep my eyes open to that issue in the future. Cheers.