Unable to update zooz dimmer firmware

I'm using the update firmware ap and get the following message: "Device Firmware Updater: ERROR: The transferred image does not match the Firmware Target"
I'm using a C8 hub and the switch is a ZEN72 800 series switch running firmware 3.10... trying to correct an issue with flickering of the light

Is the switch paired with S2 security? The app for some reason does not work with S2 paired devices and gives that exact error every single time. If so you will need to use the older driver version of the updater. [BETA] Updated binary firmware updater

I don't believe so, is there an easy way to check?

Settings > Zwave Details.
Security column would either be "None" or "S2"

Also wondering, did they send you a test firmware or something? On the changelog 3.10 is the newest and only firmware for the v3 (800) hardware. Nothing on the downloads page either.

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no security.
zooz sent me a firmware update file that is supposed to correct the flicker problem

You could try the driver updater, which although is older than the app seems to work better, but is a little more complicated. Or if you have a USB zwave stick there is a way to do it with that as a secondary controller which is what I usually end up doing.

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Try disabling the module in the "Devices" list by clicking the "X" at the top. I did this for a different Zooz product and it allowed my to complete a firmware update.

Still not able to update ... the firmware file that was sent by zooz was a ".gbl" file, do I need to do something with it prior to trying to upload it?

The driver version has a caveat, the file needs to be hosted somewhere.

You can go to Settings > File Manager and upload it there. Then right click and copy the link and add a port 8080 to it like this:

Before / After:

http://192.168.1.4/local/firewarefile.gbl
http://192.168.1.4:8080/local/firewarefile.gbl
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I probably don't understand but not able to right click on the file:

Once you upload the file to your Hubitat using File Manager (Settings -> File Manager), then use the URL below in the binary firmware file updater that @jtp10181 linked to earlier.

http://192.168.1.4:8080/local/firewarefile.gbl

Be sure to replace 192.168.1.4 with the IP address of your Hubitat hub. Do not remove the ":8080". Also replace the "firmwarefile.gbl" with the name of your firmware file (ZEN72......0606.gbl).

Sorry, I'm really dumb... I was emailed a .gbl file from zooz which I downloaded and then uploaded to the hub using the firmware updater app .... not sure where the "link" would be?

:point_up:

You cannot use the files uploaded in the app, I said how to do it above.

I think I'm closer, here is the URL I created:
http://192.168.1.23:8080/local/ZEN72_V03R10P00H03_800_20230606.gbl
Now, how do I upload the link in the firmware files in the firmware updater app?

Its not an app, it is a driver, you have to switch the device to the driver, and then it has a command button to update the firmware, you give that command the URL to the firmware.

Once update is done switch back to the normal driver.

hmm .... I guess my problem is I'm trying to use the "Device Firmware Updater" in the Hubitat Apps menu

You already were using that before and it was not working giving an error? It seemed you already knew how to use that so why are you now asking for help on how to use it?

We suggested to use the "driver" version of the updater and provided a link up above.

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and where is the "driver version" of the updater? Is that a different built-in app?
thanks

:point_up: Its not an app.

Here is the original post which may have more instructions, but I would use the binary version I linked to above. [RELEASE] Z-Wave Firmware Updater

thanks, I missed that!