I just migrated to a C-8 from a C-7. I also set up a Hub Protect + Remote Admin subscription on my C-8. Now, I'm trying to de-register my old C-7 from my account, but I'm getting a message saying that I have an active subscription that needs to be canceled first:
However, when I look at my subscriptions, I only see the Protect + Remote Admin subscription I just set up for the C-8. I did do a cloud backup of the C-7 which I restored on the C-8 (it worked flawlessly, btw!) and wondered if that may be interfering. I deleted the cloud backup of the C-7, but that doesn't seem to have made a difference.
The only other thing I can think of is that my current C-7 was a replacement due to hardware failure. Maybe there's some subscription tied to it in the background that I don't have access/visibility to?