Moto e5 Plus. Latest revision (2.1.0.123) on a C-4. Also had at the time, 2.1.0.120 on a second C-4 Hub. Now on 2.1.0.123, updated before testing as seen below.
Initially saw just one device added.
As of now, I have 2 exact name, with different network ID's, devices.
One works (shows presence properly, notifications work.
The first on the list does not show presence properly, nor do the notifications sent from the settings page.
I think I figured it out. And I seem to think it is reproducable.
2 hubs, switch between hubs in app, A device has been written to hub1, switching to hub2 asks to add a device. It seems to be added to hub1, not hub2 as I would expect. Flip between the 2 hubs, and it seems to keep writing the new device to hub1. I now have 4 Mobile App Devices on hub1, and am asked to pick one when switching to hub1. Change to hub2 and it is just the +DEVICE button.
Any thoughts? I hope I did not miss a post on this, I did just do a simple search.
Thank you for this great product, and the last couple of updates have been tremendous upgrades.
When you log out and log back into the app, what happens? You should get a hub selection screen and then a device selection screen. If you pick one of the devices, that device should work.
You can then remove the extra device from your hub.
Will pass on the info and see if we can reproduce a cause of the duplicate created device. But my guess is once a device is created on both hubs the problem may go away.
I have closed the app, logged out of the app and back in.
Getting the device to make on hub2 should cure the problem, unfortunately, the problem is getting the device to make on hub2. Now up to 5 on hub1. Somewhere, the original device on hub1 has lost its automations. I had experimented with notifications, and they worked well. I do not know how to tell what device(s) to delete on hub1.
The APP superbly works with both hubs, no problem, excellently actually.
I haven't been able to reproduce this, in fact I routinely switch between a handful of hubs. But my suspicion is still probably that there is something stuck somehow...
Here's an idea to test, if you are willing... On the second hub, set up a virtual device with the driver "Mobile App Device" and then log out of the mobile app, log back in, select the second hub and see if that new device shows up.
As for the first hub. Easiest way to see which device is actually working is send a test push notification from each and see which is received... Also can drag the pin outside your location on the map and that should update one of the devices present / not present as well.
@patrick I’ve got two hubs and had a social media sign-on until a couple of days ago when I switched.
When I went to the new portal address this morning, I read these instructions and after scratching my head for several minutes I rolled the dice hoping I’d make the proper choice for adding a new user to my account and giving that new users guest privileges.
I read this to say that I needed to add my existing email address that was already listed as Admin, a second time to create a guest account. Now I have what @woodsy describes.
I did not have a 3rd hub. Duplicate hub1 showed up with I added my email address a second time. Can you better explain this entire process. It was following these instructions that caused the confusion.
@patrick, sorry but if my screen grabs are not enough then I'm just not qualified to be a Hubitat user. This is no longer productive and spending way to much too much time trying to do the simplest of tasks.
