Trouble Pairing Bali Shades with Hubitat Elevation C7

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1

Hi everyone,

I'm having difficulty pairing my Bali shades with my Hubitat Elevation C7. Here's what I've tried so far:

  1. Factory Reset: I performed a full factory reset on one of the blinds by pressing and holding the program button for 7 seconds until it jogged.
  2. Proximity: I brought the Hubitat hub very close to the motor during the pairing process.
  3. Inclusion Mode: Initiated Z-Wave inclusion mode on the Hubitat by going to Devices -> Discover Devices -> Z-Wave -> Start Z-Wave Inclusion.
  4. Shade Pairing: Pressed and held the program button on the shade for 3 seconds until the LED started flashing green.

Despite these steps, the Hubitat hub does not recognize the shade as a new Z-Wave device. I've also tried excluding the shade first by starting Z-Wave exclusion mode on the Hubitat and then holding the program button on the shade for 3 seconds, but this didn’t help either.

Has anyone successfully paired Bali shades with their Hubitat Elevation? Any tips or additional steps I might be missing?

Thanks in advance for your help!

2

I remember it being a pain. Want to say I did a couple of factory resets followed by an exclusion and then inclusion.