Trouble Finding Schlage BE468GBAK CAM 716 Zigbee Lock

Hello. I just installed the lock but when I start Zigbee pairing, it doesn't show up. This is my first device, so no interference from anything else.

I've tried:

  • Changing the Zigbee channel to 20
  • Resetting the HE
  • Resetting Zigbee

Anything else I can try? Thank you.

Did you put the lock into pairing mode as well as the hub?

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@jasonbalsor Yes! It eventually worked once I got my HE back online after some issues with the firmware update. However, even though pairing was successful and everything functions, the light on the device continues to blink. Do you know how to turn it off?

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