Trouble Excluding I screwed up

So I bought a leviton zwave outlet today and installed it everything went great...
so the screw up is it is in an outside plug with a strong weatherproof cover, so what i think happened is cover factory reset it by pressing the button for 14 seconds.

so now I have the device set up but the hub obviously cannot see it anymore. I tried to remove device from the device page a few times but it will not exclude for me. Should I force remove?

Any pointers?

Try putting your hub into inclusion mode (i.e. ‘discover devices) then do whatever the manufacturer says for inclusion.
You hub may well pick the device up again (I know it does for zigbee but have not personally tried it for a z-wave device.)

You should only ‘force remove’ as a last resort.

Andy

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So I did that and it picked it up but as a seperate device. so it added another zwave outlet.

I was able to exclude the new one the normal way but the old"first" instance of the outlet is still there.

So....

Rebooted and tried excluding again through the device page and through general exclusion but no go.

Should I restore a backup from before I added the outlet? Or is that worse than force removing?

This would remove the device from you hub database but would leave it in the usb stick database.
(This is actually the same as/similar to, a ‘force remove’)

Unfortunately, you can only force remove the device now.
This will remove the device from the hub database and will signal the stick to ‘ping’ the device to see if it is available.
After quite a while (up to a couple of days) the stick will decide it doesn’t exist any more and will remove it from the database.

Andy

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Is there any point to keep trying to exclude through the device page?

Ive read things about ghost devices? Is this what will happen now if I force remove?

Probably not.

Probably, but it should be removed in a day or two :slight_smile:

Amdy

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@Cobra would running multiple Z-Wave repairs speed up the removal of the ghost device from the stick? Or is it time-based only?

@jasonbalsor FWIW, I've been replacing my Z-Wave devices with Lutron. During the exclusion process (I've done about 30 devices so far) I have accidentally force removed a couple of them, maybe 2 or 3. I've been running Z-Wave repairs each time I remove a group of devices, whether the correct way or through the accidental force remove, and have not seen a problem yet. So I wouldn't worry too much about it unless you are seeing unresponsive devices.

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I force removed it, then added it again, seems to be working fine. I have since ran about 3 or 4 repairs as im in the process of getting zwave to my barn that was the point of getting this outlet and putting it in an outside receptacle to try and repeat enough to a zwave switch in the barn about 30ft away.

Not really
It depends when the stick decides that the device doesn't exist.
Chuck has worked extensively on this recently, to make it more reliable.

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