ThirdReality double plug

The ThirdReality double plug is a really nice device. The problem is that it sends a lot of traffic on the network so everything become very slow. I wrote to the company asking if they have a new firmware and they said yes but it is not fixed on Hubitat side. Any idea why ? Here is their answer:

We pushed a new version a few months ago, but it has not yet been activated on the Hubitat side. We are still in contact with them to resolve this. We apologize for any inconvenience this has caused.

What firmware do you have installed ?

This is mine:

I’m not sure if mine is newer or older (or same)? What is software build?

Software Build 0000002A = 2x16 + 10 (A) = 42. It looks like you have the latest version already.

Mine

How you got the update ?

I don't remember updating it - it must have come with that version installed. @mike.maxwell what is the latest version served to HE for the dual plug?

The latest is 0000002A (dec 42)

I wrote back to the company asking for 2A, I’ll see. Thank’s for your answers.

2A is staged and online for a device initiated fetch

Thank you Mike but I don't understand what is staged and online. I wrote to them:

Some people on Hubitat has version (application) 2A, mine is 26. Is it possible to get the 2A please ? It seems to work fine on hubitat.

Got that answer:

The device firmware version number is the following part; it is not related to the above.

image

It means that the firmware image is available

Also I don't see the image that you posted

It's software build: 1.00.38.