I am getting a system message saying cloud connection is not available. I need more detail to be able to troubleshoot this. Is the problem on my end or with the cloud server? And if it is my end what IP are you trying to reach?
That message essentially tells you that the hub has not checked in with the cloud, and thus any cloud services (remote dashboard, hub finder, etc) are not available. The problem is generally at the hub’s local network - first suspect would be a static IP address without DNS servers designated.
2 Likes
Yep, you probably fiddled with the Static IP settings in the Networking page of the hub. Change back to DHCP and reserve an address reservation in your router instead.
2 Likes
Thank you.
1 Like
Did that work?
Oh, and I forgot to say earlier, welcome to the Hubitat community!
1 Like
I switched back to DHCP and that resolved the problem. Thank you.
2 Likes
Best to just set a reservation in your routers dhcp table.
5 Likes
Yes, I have done that and it works fine. Thank you.
2 Likes
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
