Strange CT101 behavior-did not follow settings


#21

I set up the Thermostat Scheduler again with the same rules as before. Wake is 75 cooling, 68 heating. Night is supposed to be 74 cooling, 66 heating. The heatingSetpoint changed from 68 to 66 but the coolingSetpoint stayed at 75.


#22

What happened with Z-Wave that it used to work but now does not? Was something changed between 129 and 132/133 that affected Z-Wave? Could there have been a hardware failure in the thermostat?
Edit: I already did a hardware and factory reset on the thermostat and prior to that tried a Z-Wave repair. What else can I try?

Edit: At 23:07, the coolingSetpoint changed according to the log. It did not show until I just refreshed the device settings page.


#23

I am trying one more thing. I removed the batteries from the thermostat and turned the breakers for the system off, powering down the thermostat fully. I turned on the system and then replaced the batteries. I don't know if that will reset everything to where the Z-Wave communications will resume behaving or not. It is getting late, so we are calling it a night here. I will see if it changes in the morning.


#24

This morning after the system reset of the heating & cooling system which totally powered doen the thermostat also, plus the shutdown and restart of the Hubitat to which these are attached, the following resulted:

Thermostat changed cooling as scheduled in the Thermostat Scheduler. However, this time, the heatingSetpoint did not change until I did a manual refresh on the device page. Here are the logs for the thermostat below.

dev:7692019-05-13 07:42:11.359 debugskipped cmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 46])

dev:7692019-05-13 07:42:11.354 debugcmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 46]), desc:zw device: 06, command: 6006, payload: 02 00 31 05 05 01 2E , isMulticast: false

dev:7692019-05-13 07:42:10.546 infoCT101 Radio Thermostat fan is auto

dev:7692019-05-13 07:42:10.539 debugcmd:ThermostatFanModeReport(fanMode:0), desc:zw device: 06, command: 4403, payload: 00 , isMulticast: false

dev:7692019-05-13 07:42:09.758 infoCT101 Radio Thermostat mode is auto

dev:7692019-05-13 07:42:09.751 debugcmd:ThermostatModeReport(mode:3), desc:zw device: 06, command: 4003, payload: 03 , isMulticast: false

dev:7692019-05-13 07:42:09.147 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 07:42:09.077 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[68], scaledValue:68), desc:zw device: 06, command: 4303, payload: 01 09 44 , isMulticast: false

dev:7692019-05-13 07:42:08.988 infoCT101 Radio Thermostat is idle

dev:7692019-05-13 07:42:08.983 debugcmd:ThermostatOperatingStateReport(operatingState:0), desc:zw device: 06, command: 4203, payload: 00 , isMulticast: false

dev:7692019-05-13 07:42:08.110 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 07:42:07.289 infoCT101 Radio Thermostat heatingSetpoint was set to 68°F

dev:7692019-05-13 07:42:07.241 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[68], scaledValue:68), desc:zw device: 06, command: 4303, payload: 01 09 44 , isMulticast: false

dev:7692019-05-13 07:42:06.464 infoCT101 Radio Thermostat temperature is 74.5°F

dev:7692019-05-13 07:42:06.454 debugcmd:SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[2, 233], size:2, scaledSensorValue:74.5), desc:zw device: 06, command: 3105, payload: 01 2A 02 E9 , isMulticast: false

dev:7692019-05-13 07:42:05.675 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 07:42:05.670 debugcmd:BatteryReport(batteryLevel:100), desc:zw device: 06, command: 8003, payload: 64 , isMulticast: false

dev:7692019-05-13 07:42:05.087 inforefresh...

dev:7692019-05-13 07:00:01.603 infoCT101 Radio Thermostat thermostatSetpoint was set to 75°F

dev:7692019-05-13 07:00:01.601 infoCT101 Radio Thermostat coolingSetpoint was set to 75°F

dev:7692019-05-13 07:00:01.569 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 05:51:45.084 errorgroovy.lang.MissingMethodException: No signature of method: rtcCT101.pollDevice() is applicable for argument types: () values: [] Possible solutions: collect() (pollDevice)

dev:7692019-05-13 02:51:45.249 errorgroovy.lang.MissingMethodException: No signature of method: rtcCT101.pollDevice() is applicable for argument types: () values: [] Possible solutions: collect() (pollDevice)

dev:7692019-05-12 23:51:45.271 errorgroovy.lang.MissingMethodException: No signature of method: rtcCT101.pollDevice() is applicable for argument types: () values: [] Possible solutions: collect() (pollDevice)

Is it possible that when Rule Machine 3 was released that it somehow introduced this issue?


#25

I would be surprised if had anything to do with RM3. I've had these issues ever since I got the thermostat. That's why I was asking what your firmware level was. At best, I've been able to consistently change two settings per command. For example, when I leave the house, I have a rule that sets the heating and cooling set points. It wouldn't if I also put in "auto." So I almost always leave my thermostat in the "auto" mode and just modify the heating and cooling set points. The only change is when I open a window, and then it turns it to off (which is just one change).


#26

That is why I asked how to find out what the firmware level was. If it is not in the device settings, where would I look?

I decided to change back to the Generic Z-Wave Thermostat type for the device settings. I will observe to see if that makes any difference.

Edit: I noticed that the dashboard tile was reflecting the operating status, but apparently on a 2 minute delay. This is with the Generic Z-Wave Thermostat driver.

The Events tab for the thermostat is showing double-entries for the state. For example, ThermostatOperatingState has double entries for Cooling and Idle. This is copied directly from the Events tab:

hermostatOperatingState idle CT101 Radio Thermostat thermostatOperatingState is idle DEVICE 2019-05-13 13:10:38.677 EDT
thermostatOperatingState idle CT101 Radio Thermostat thermostatOperatingState is idle DEVICE 2019-05-13 13:10:38.677 EDT
humidity 48 % CT101 Radio Thermostat humidity is 48% DEVICE 2019-05-13 13:10:36.607 EDT
thermostatOperatingState cooling CT101 Radio Thermostat thermostatOperatingState is cooling DEVICE 2019-05-13 12:49:51.415 EDT
thermostatOperatingState cooling CT101 Radio Thermostat thermostatOperatingState is cooling DEVICE 2019-05-13 12:49:51.412 EDT

#27

I don't follow how you created your rule for refreshing the thermostat. Specifically, the IF/THEN/ENDIF I've been trying to figure out how to just refresh the thermostat every 30 seconds. I don't need to refresh my Android phone, just the thermostat.


#28

Sorry for the confusion. Here's a better trigger:

The Trigger Events would be periodic and then you can select the interval (seconds in this case), and the Refresh is located in the custom actions.

I'll post up how to get the firmware in a little bit.


#29

To get the firmware version:

  1. Turn the thermostat off
  2. Press the temperature down arrow (not visible when it's off) for 3 seconds
  3. Use the down arrow to view the Firmware (FX.00) and Radio Version.


Thermostat Choices
#30

Okay. I can see "Define a Trigger" and give it a name and find where to set the periodic Trigger Event. What I can't find is the Actions to tell it to refresh the thermostat. It is probably obvious to you but it is getting very frustrating to try to figure out how you made this happen.
Is this done with Rule Machine? If so, then is it Trigger Events? That is where I have been selecting Periodic and setting the timer. However, I can't for the life of me find out how to set it up to do the thermostat refresh. There is no option for refresh in the actions list and the only thermostat options for cool set point, heat set point, mode, or state. I simply can't find any option to refresh the thermostat.


#31

No worries. RM 3.0 is really great and it can be a bit confusing as somethings have moved about. When you select actions, you should see the following. Near the bottom you'll see "Run Custom Action or Custom Command .." Select that.

Then select the dropdown on the right and select "Refresh devices"

Then select your thermostat.

14%20PM


#32

Many thanks. I have not used the Rule Machine. I have been able to do everything I needed to do with the other apps prior to this. I finally (with your help) got it set up to refresh every 30 seconds. I figured that was frequent enough.

Firmware is F0.12
Radio is r 9.01
Whatever L is, it is blank.


#33

You are welcome. Those are the same numbers as mine. Interesting.


#34

What is interesting also is if I change the device type to "Generic Z-Wave Thermostat," I get much different log entries than when I use the Radio Thermostat CT101 type. The only debug entry is the rule triggering the refresh with the generic type. There are a number of debug entries with the CT101 type. Here is a section of the log. The middle section with all the debug entries is where I switched to the RT CT101 type, hit configure and refresh. Where the numerous debug entries end is where I switched back to the Generic Z-Wave Thermostat type, hit configure, then refresh. Right after that, the rule triggered a second refresh.

dev:7692019-05-13 23:03:00.115 debugrefresh() was called

app:8652019-05-13 23:03:00.076 infoRefresh Thermostat: Periodic triggered

dev:7692019-05-13 23:02:15.979 infoCT101 Radio Thermostat thermostatSetpoint is 71°F

dev:7692019-05-13 23:02:14.945 infoCT101 Radio Thermostat thermostatFanMode is auto

dev:7692019-05-13 23:02:14.333 infoCT101 Radio Thermostat thermostatFanMode is auto

dev:7692019-05-13 23:02:13.004 infoCT101 Radio Thermostat thermostatOperatingState is idle

dev:7692019-05-13 23:02:12.274 infoCT101 Radio Thermostat thermostatOperatingState is idle

dev:7692019-05-13 23:02:10.953 infoCT101 Radio Thermostat coolingSetpoint is 75°F

dev:7692019-05-13 23:02:10.255 infoCT101 Radio Thermostat coolingSetpoint is 75°F

dev:7692019-05-13 23:02:08.957 infoCT101 Radio Thermostat heatingSetpoint is 66°F

dev:7692019-05-13 23:02:08.259 infoCT101 Radio Thermostat heatingSetpoint is 66°F

dev:7692019-05-13 23:02:07.045 infoCT101 Radio Thermostat thermostatMode is auto

dev:7692019-05-13 23:02:06.270 infoCT101 Radio Thermostat thermostatMode is auto

dev:362019-05-13 23:02:05.080 infoComputer Rm Motion temperature is 76.46°F

dev:7692019-05-13 23:02:05.036 infoCT101 Radio Thermostat humidity is 49%

dev:7692019-05-13 23:02:04.956 infoCT101 Radio Thermostat heatingSetpoint is 66°F

dev:7692019-05-13 23:02:04.249 infoCT101 Radio Thermostat humidity is 49%

dev:7692019-05-13 23:02:03.345 infoCT101 Radio Thermostat temperature is 76°F

dev:7692019-05-13 23:02:03.165 infoCT101 Radio Thermostat thermostatMode is auto

dev:7692019-05-13 23:02:02.256 infoCT101 Radio Thermostat temperature is 76°F

dev:7692019-05-13 23:02:00.950 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 23:02:00.285 infoCT101 Radio Thermostat battery is 100%

app:8652019-05-13 23:02:00.109 infoRefresh Thermostat Triggered

dev:7692019-05-13 23:02:00.083 debugrefresh() was called

app:8652019-05-13 23:02:00.046 infoRefresh Thermostat: Periodic triggered

dev:7692019-05-13 23:01:59.245 infoCT101 Radio Thermostat temperature is 76°F

dev:7692019-05-13 23:01:56.948 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 23:01:56.842 debugrefresh() was called

dev:7692019-05-13 23:01:54.760 warnconfigure...

dev:372019-05-13 23:01:53.760 infoSewing Rm Motion temperature is 75.07°F

dev:7692019-05-13 23:01:05.856 debugskipped cmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49])

dev:7692019-05-13 23:01:05.854 debugcmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49]), desc:zw device: 06, command: 6006, payload: 02 00 31 05 05 01 31 , isMulticast: false

dev:7692019-05-13 23:01:05.002 infoCT101 Radio Thermostat fan is auto

dev:7692019-05-13 23:01:05.001 debugcmd:ThermostatFanModeReport(fanMode:0), desc:zw device: 06, command: 4403, payload: 00 , isMulticast: false

dev:7692019-05-13 23:01:04.223 infoCT101 Radio Thermostat mode is auto

dev:7692019-05-13 23:01:04.219 debugcmd:ThermostatModeReport(mode:3), desc:zw device: 06, command: 4003, payload: 03 , isMulticast: false

dev:7692019-05-13 23:01:03.672 infoCT101 Radio Thermostat is idle

dev:7692019-05-13 23:01:03.671 debugcmd:ThermostatOperatingStateReport(operatingState:0), desc:zw device: 06, command: 4203, payload: 00 , isMulticast: false

dev:7692019-05-13 23:01:02.615 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 23:01:01.813 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[66], scaledValue:66), desc:zw device: 06, command: 4303, payload: 01 09 42 , isMulticast: false

dev:7692019-05-13 23:01:01.016 infoCT101 Radio Thermostat temperature is 75.5°F

dev:7692019-05-13 23:01:01.009 debugcmd:SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[2, 243], size:2, scaledSensorValue:75.5), desc:zw device: 06, command: 3105, payload: 01 2A 02 F3 , isMulticast: false

dev:7692019-05-13 23:01:00.277 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 23:01:00.275 debugcmd:BatteryReport(batteryLevel:100), desc:zw device: 06, command: 8003, payload: 64 , isMulticast: false

app:8652019-05-13 23:01:00.153 infoRefresh Thermostat Triggered

dev:7692019-05-13 23:01:00.121 inforefresh...

app:8652019-05-13 23:01:00.077 infoRefresh Thermostat: Periodic triggered

dev:7692019-05-13 23:00:20.593 debugskipped cmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49])

dev:7692019-05-13 23:00:20.591 debugcmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49]), desc:zw device: 06, command: 6006, payload: 02 00 31 05 05 01 31 , isMulticast: false

dev:7692019-05-13 23:00:19.780 infoCT101 Radio Thermostat fan is auto

dev:7692019-05-13 23:00:19.778 debugcmd:ThermostatFanModeReport(fanMode:0), desc:zw device: 06, command: 4403, payload: 00 , isMulticast: false

dev:7692019-05-13 23:00:18.992 infoCT101 Radio Thermostat mode is auto

dev:7692019-05-13 23:00:18.991 debugcmd:ThermostatModeReport(mode:3), desc:zw device: 06, command: 4003, payload: 03 , isMulticast: false

dev:7692019-05-13 23:00:18.209 infoCT101 Radio Thermostat is idle

dev:7692019-05-13 23:00:18.206 debugcmd:ThermostatOperatingStateReport(operatingState:0), desc:zw device: 06, command: 4203, payload: 00 , isMulticast: false

dev:7692019-05-13 23:00:17.392 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 23:00:16.591 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[66], scaledValue:66), desc:zw device: 06, command: 4303, payload: 01 09 42 , isMulticast: false

dev:7692019-05-13 23:00:15.800 infoCT101 Radio Thermostat temperature is 75.5°F

dev:7692019-05-13 23:00:15.792 debugcmd:SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[2, 243], size:2, scaledSensorValue:75.5), desc:zw device: 06, command: 3105, payload: 01 2A 02 F3 , isMulticast: false

dev:7692019-05-13 23:00:15.028 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 23:00:15.026 debugcmd:BatteryReport(batteryLevel:100), desc:zw device: 06, command: 8003, payload: 64 , isMulticast: false

dev:7692019-05-13 23:00:14.820 inforefresh...

dev:7692019-05-13 23:00:06.110 debugskipped cmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49])

dev:7692019-05-13 23:00:06.106 debugcmd:MultiInstanceCmdEncap(command:49, commandClass:0, instance:2, parameter:[5, 5, 1, 49]), desc:zw device: 06, command: 6006, payload: 02 00 31 05 05 01 31 , isMulticast: false

dev:7692019-05-13 23:00:05.294 infoCT101 Radio Thermostat fan is auto

dev:7692019-05-13 23:00:05.291 debugcmd:ThermostatFanModeReport(fanMode:0), desc:zw device: 06, command: 4403, payload: 00 , isMulticast: false

dev:7692019-05-13 23:00:04.917 warnconfigure...

dev:7692019-05-13 23:00:04.510 infoCT101 Radio Thermostat mode is auto

dev:7692019-05-13 23:00:04.503 debugcmd:ThermostatModeReport(mode:3), desc:zw device: 06, command: 4003, payload: 03 , isMulticast: false

dev:7692019-05-13 23:00:03.833 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[66], scaledValue:66), desc:zw device: 06, command: 4303, payload: 01 09 42 , isMulticast: false

dev:7692019-05-13 23:00:03.711 infoCT101 Radio Thermostat is idle

dev:7692019-05-13 23:00:03.707 debugcmd:ThermostatOperatingStateReport(operatingState:0), desc:zw device: 06, command: 4203, payload: 00 , isMulticast: false

dev:7692019-05-13 23:00:02.907 debugcmd:ThermostatSetpointReport(setpointType:2, precision:0, scale:1, size:1, value:[75], scaledValue:75), desc:zw device: 06, command: 4303, payload: 02 09 4B , isMulticast: false

dev:7692019-05-13 23:00:02.115 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[66], scaledValue:66), desc:zw device: 06, command: 4303, payload: 01 09 42 , isMulticast: false

dev:1012019-05-13 23:00:01.826 infoLR Smart Plug power is 0 watts

dev:1012019-05-13 23:00:01.825 infoLR Smart Plug was turned off

dev:7692019-05-13 23:00:01.487 infoCT101 Radio Thermostat heatingSetpoint was set to 66°F

dev:7692019-05-13 23:00:01.458 debugcmd:ThermostatSetpointReport(setpointType:1, precision:0, scale:1, size:1, value:[66], scaledValue:66), desc:zw device: 06, command: 4303, payload: 01 09 42 , isMulticast: false

dev:7692019-05-13 23:00:01.336 infoCT101 Radio Thermostat temperature is 75.5°F

dev:7692019-05-13 23:00:01.324 debugcmd:SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[2, 243], size:2, scaledSensorValue:75.5), desc:zw device: 06, command: 3105, payload: 01 2A 02 F3 , isMulticast: false

dev:7692019-05-13 23:00:00.730 infoCT101 Radio Thermostat battery is 100%

dev:7692019-05-13 23:00:00.705 debugcmd:BatteryReport(batteryLevel:100), desc:zw device: 06, command: 8003, payload: 64 , isMulticast: false

app:8652019-05-13 23:00:00.352 infoRefresh Thermostat Triggered

dev:1002019-05-13 23:00:00.237 infoCR Smart Plug was turned off

dev:1002019-05-13 23:00:00.223 infoCR Smart Plug power is 0 watts

app:6412019-05-13 23:00:00.195 infoIP: 192.168.1.125, DNI: 9531a437-aabf-4a94-a7ca-b79bdaa0323b_0946, value: off

dev:7692019-05-13 23:00:00.193 inforefresh...

dev:5812019-05-13 23:00:00.121 infoIris V1 Plug 1 was turned off

app:8652019-05-13 23:00:00.092 infoRefresh Thermostat: Periodic triggered

app:1172019-05-13 23:00:00.045 infoTurn Off CR Smart Plug, LR Smart Plug, Iris V1 Plug 1 at 23:00 Turn Off

dev:6452019-05-13 22:59:25.673 infoIris V1 Hallway Motion is inactive

dev:7692019-05-13 22:59:15.183 infoCT101 Radio Thermostat thermostatSetpoint is 72°F

dev:7692019-05-13 22:59:14.157 infoCT101 Radio Thermostat thermostatFanMode is auto

dev:7692019-05-13 22:59:12.222 infoCT101 Radio Thermostat thermostatOperatingState is idle

dev:7692019-05-13 22:59:10.158 infoCT101 Radio Thermostat coolingSetpoint is 75°F

dev:7692019-05-13 22:59:08.152 infoCT101 Radio Thermostat heatingSetpoint is 68°F

dev:7692019-05-13 22:59:06.166 infoCT101 Radio Thermostat thermostatMode is auto

dev:7692019-05-13 22:59:04.144 infoCT101 Radio Thermostat humidity is 49%

dev:7692019-05-13 22:59:02.148 infoCT101 Radio Thermostat temperature is 76°F

dev:7692019-05-13 22:59:00.152 infoCT101 Radio Thermostat battery is 100%

app:8652019-05-13 22:59:00.084 infoRefresh Thermostat Triggered

I like the RT CT101 type because it displays the temperature on the dashboard the same as what I see on the thermostat screen. For example, it will show 75.5 degrees. The generic type rounds this off to 76 degrees. However, I think all those debug entries must mean something even if I don't know what they signify.


#35

The driver you are using on any particular device defines what will be reported. Each driver may have different warnings, info or debug messages.

What happens is: every time the Hub driver received data from a device the driver looks at the received data (parse) and determines what portion or portions of the driver code will be run. If that portion of the code includes a "log" function some information will be written into the logs

Below is a snippet of code from a Pearl driver written by a forum member.

def lowerCoolLevel(){
if (isHoldOn()) return

def currentLevel = device.currentValue("coolingSetpoint")
int nextLevel = currentLevel.toInteger() - 1
log.debug "lowerCoolLevel: calling setCoolingSetpoint with ${nextLevel}"
setCoolingSetpoint(nextLevel)
}

You can see every time this routine is called, "lowerCoolLevel: calling setCoolingSetpoint with ${nextLevel}" will be written into the logs.


#36

The question still remains: What changed between .129 and .132 that could explain why the thermostat that was functioning well all of a sudden is not longer functioning properly? If I had the option to roll back to .129 I would but it is no longer in the list of versions to which I can roll back. Is there a place I can download the .129 version and install it? If that cured the issue, then that would confirm some regression in the program.

Edit: I have sent an email to support to open a ticket on this. Hopefully, that will provide the information to revert the platform to one that works and/or gets someone to see what changed that could have introduced this regression and get it fixed.


#37

Sorry I can't help more.
However on a related note, do you download any backups? I download a backup whenever:

  1. I'm about to update the firmware
  2. Am about to make any significant changes
  3. Having just made some significant changes

I've not need many of them but a few times it saved me some work.

John


#38

Unfortunately, I saw these files on my computer that I did not recognize and deleted them before realizing that they were the backups done from the previous versions. Unfortunately, I can't recover them since I did a delete and not a move to the trash can. :scream:

I submitted a ticket and got a reply. It turns out that my Hubitat C-4 experienced database corruption. The recommendation was to do a soft reset and to restore from backup which I have done. Hopefully, this will solve the problem. If so, I will post here in case anyone else encounters a similar situation.

Edit: Soft reset did not seem to work so now I am doing a factory reset. hopefully, I will get things back to normal although having to re-pair my devices is going to be a pain.


#39

Good Luck, my guess is a hard reset will clear anything.

Regarding the backups, I found annotating them after download helps. For instance:

2019-05-06_2.0.9.133 (cleaned up scenes).lzf

John


#40

Good suggestion. I will start to do likewise. Thanks.