Sonoff ZBMINI after C-5 to C-8 upgrade

sebad90 · March 6, 2023, 5:32pm

Today I removed Sonoff ZBMINI from my hub and tried to add it again.
It is not possible. I checked on 2 different sensors and both are found by hub but after 5 seconds they got disconnected and enter pairing mode again.

I checked on 2 sensors so I assume that it is not an sensor issue. Rather hub issue.
Can anyone help?

kkossev · March 6, 2023, 5:37pm

If you go to Settings->Zigbee Details->Zigbee logging, do you see multiple new/unknown devices appear during the pairing attempts period?

sebad90 · March 6, 2023, 5:42pm

During pairing I can see that.
And after pairing completed I can control the light for about 3-5 seconds and then suddenly LED on the ZBMINI starts blinking which means that it is again in the pairing mode.

Generic Zigbee Switch2023-03-06 18:40:18.067 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:56, lastHopRssi:-86

Generic Zigbee Switch2023-03-06 18:40:17.864 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

Generic Zigbee Switch2023-03-06 18:40:17.762 profileId:0x0, clusterId:0x8021, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:52, lastHopRssi:-87

Generic Zigbee Switch2023-03-06 18:40:16.052 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:12.533 profileId:0x0, clusterId:0x8004, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:48, lastHopRssi:-88

EF3C2023-03-06 18:40:12.431 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:36, lastHopRssi:-91

EF3C2023-03-06 18:40:12.328 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:52, lastHopRssi:-87

EF3C2023-03-06 18:40:12.126 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:12.024 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:09.104 profileId:0x0, clusterId:0x8004, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:48, lastHopRssi:-88

EF3C2023-03-06 18:40:09.002 profileId:0x0, clusterId:0x8005, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:44, lastHopRssi:-89

sebad90 · March 6, 2023, 5:58pm

And logs from the device.
It stopped working after couple of seconds again.
After 2 minutes I tried to refresh the device and turn it on and then off. Nothing happend. Logs below.

dev:7012023-03-06 18:55:40.430debugon()
dev:7012023-03-06 18:55:39.245debugoff()
dev:7012023-03-06 18:55:38.274debugrefresh()
dev:7012023-03-06 18:53:17.338infoŚwiatło w sypialni was turned on [physical]
dev:7012023-03-06 18:53:17.335debugdescMap: [raw:7A200100060800002801, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:28, command:0A, value:01, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:16.670infoŚwiatło w sypialni is off [physical]
dev:7012023-03-06 18:53:16.667debugdescMap: [raw:7A200100060800001000, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:10, command:0A, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:16.630infoŚwiatło w sypialni was turned off [digital]
dev:7012023-03-06 18:53:16.627debugdescMap: [raw:7A200100060800002800, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:28, command:0A, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:16.532debugoff()
dev:7012023-03-06 18:53:15.910infoŚwiatło w sypialni is on [digital]
dev:7012023-03-06 18:53:15.907debugdescMap: [raw:7A200100060800001001, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:10, command:0A, value:01, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:15.644debugon()
dev:7012023-03-06 18:53:15.601infoŚwiatło w sypialni was turned on [physical]
dev:7012023-03-06 18:53:15.598debugdescMap: [raw:7A200100060800001001, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:10, command:0A, value:01, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:14.998infoŚwiatło w sypialni is off [physical]
dev:7012023-03-06 18:53:14.995debugdescMap: [raw:7A200100060800001000, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:10, command:0A, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:14.965infoŚwiatło w sypialni was turned off [digital]
dev:7012023-03-06 18:53:14.962debugdescMap: [raw:7A200100060800002800, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:28, command:0A, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:14.872debugoff()
dev:7012023-03-06 18:53:14.086infoŚwiatło w sypialni was turned on [digital]
dev:7012023-03-06 18:53:14.083debugdescMap: [raw:7A200100060800002801, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:28, command:0A, value:01, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:13.911debugon()
dev:7012023-03-06 18:53:07.267infoGeneric Zigbee Switch is off [digital]
dev:7012023-03-06 18:53:07.264debugdescMap: [raw:7A200100060A00001000, dni:7A20, endpoint:01, cluster:0006, size:0A, attrId:0000, encoding:10, command:01, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:06.949debugrefresh()
dev:7012023-03-06 18:53:05.424infoGeneric Zigbee Switch was turned off [digital]
dev:7012023-03-06 18:53:05.420debugdescMap: [raw:7A200100060800002800, dni:7A20, endpoint:01, cluster:0006, size:08, attrId:0000, encoding:28, command:0A, value:00, clusterInt:6, attrInt:0]
dev:7012023-03-06 18:53:01.897warnrunning configure in 5 seconds...

kkossev · March 6, 2023, 6:27pm

[
How many Zigbee devices do you have on your C-8?
Is it possible that the number of the devices that communicate directly to the C-8 hub exceeds 32?

kkossev · March 6, 2023, 6:33pm

Here I meant - if you open the Zigbee logging page in a second tab in your browser and you start pairing the device, co you see something like this:

sebad90 · March 6, 2023, 9:51pm

I don't have many devices. I don't exceed 32. ANd generally nothing changed with the amount of my sensors after upgrading hub. On C-5 everything worked well.

sebad90 · March 6, 2023, 9:53pm

I have sent it already above. Again below:

Generic Zigbee Switch2023-03-06 18:40:18.067 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:56, lastHopRssi:-86

Generic Zigbee Switch2023-03-06 18:40:17.864 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

Generic Zigbee Switch2023-03-06 18:40:17.762 profileId:0x0, clusterId:0x8021, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:52, lastHopRssi:-87

Generic Zigbee Switch2023-03-06 18:40:16.052 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:12.533 profileId:0x0, clusterId:0x8004, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:48, lastHopRssi:-88

EF3C2023-03-06 18:40:12.431 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:36, lastHopRssi:-91

EF3C2023-03-06 18:40:12.328 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:52, lastHopRssi:-87

EF3C2023-03-06 18:40:12.126 profileId:0x104, clusterId:0x0, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:12.024 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:44, lastHopRssi:-89

EF3C2023-03-06 18:40:09.104 profileId:0x0, clusterId:0x8004, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:48, lastHopRssi:-88

EF3C2023-03-06 18:40:09.002 profileId:0x0, clusterId:0x8005, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:44, lastHopRssi:-89

kkossev · March 6, 2023, 10:02pm

Hi @sebad90 ,
A problem very similar to the one that you experience is found and hopefully will be fixed by Hubitat engineers soon in the next platform update.

Rxich · March 7, 2023, 4:29am

Exactly what I was thinking !

sebad90 · March 8, 2023, 5:23pm

I am not sure if 2 recent updates had something to do with my problem but it still persist.
I tried to pair my relay again being even 2 metres from the hub but same effect.

Logs below.
Should I wait for another update or there is someting I can do?

@support_team ?

Ken_Fraleigh · March 8, 2023, 5:31pm

This issue hasn’t been fixed yet, but if you completely delete it from the hub, reset it and try pairing it as a new device it may work. You can also try pairing it farther from the hub so that it joins through another router/repeater, but that may only apply to end devices.

sebad90 · March 8, 2023, 5:36pm

I tried reseting it completely and hub saw that device like a new one (I had to give it a name once again so I am guessing that it is it what you are talking about) but the problem still persist.
So probably I need to wait for another update then.

Ken_Fraleigh · March 8, 2023, 6:21pm

Your situation sounds somewhat different from other reports with your device being a zigbee repeater, not an end device. Maybe something @mike.maxwell should be aware of?

user4444 · March 17, 2023, 3:08am

Okay, I was starting to think I was going crazy because I'm experiencing this. I had 3 Zbmini-l relays working just fine until I upgraded from a C5 to a C8. Now two of them won't work no matter what I do. I've cut power, paired then again multiple times, etc. I just got a Zbmini-l2 today and swapped one of them for it, she it won't work either. I can pair it, but I can't get it to work. I'm ready to rip my hair out.
And no, today's update hasn't helped.

sebad90 · March 17, 2023, 8:03am

My ZBMINIs are working right now.
I had to rebuild Zigbee network. Unfortunately you need to re-pair all your devices then. But since then ZBMINIs are paired and work almost perfectly.
I have one more problem with them right now - after some time they stop responding to the commands on/off. They are still alive then and work as repeater and I can check their status (on/off) but I cannot control them. Reboot of the hub helps then but it is a workaround. I am still investigating that problem. We will see.

user4444 · March 17, 2023, 11:27pm

I just came home to find a different ZigBee switch had stopped working, and now it won't pair. I can't believe I wasted my money on a pos C8, at least the 5 worked and didn't cause me headaches.
I'm legitimately considering a switch to HA at this point.

sebad90 · March 18, 2023, 7:12am

Did you try using button "Rebuild network"?
You can always go back to C-5.

user4444 · March 18, 2023, 2:08pm

Yeah, that actually made things worse. After a week of headaches, I'm giving up. I'm returning the C8, moving everything back to the 5, and using the money to get started in HA instead. I didn't know that I would be paying to beta test a buggy new device when I bought it, I won't fall for that again.

system · April 17, 2023, 2:08pm

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