Some Konnected attached devices not working

I added a konnected pro board to my hub. 2 of my 3 door contact sensors were picked up right away.

I'm missing one

Both of my motion sensors show up but display no current states

I do see this error, but I do not know how to troubleshoot it:
app:8022020-11-25 11:23:07.335 am errorgroovy.lang.MissingMethodException: No signature of method: user_app_konnected_io_Konnected_Pro_Device_226.Device() is applicable for argument types: (java.lang.String) values: [3110521c52e1|2] Possible solutions: every(), deviceName(), devicePing(), getAt(java.lang.String), every(groovy.lang.Closure), each(groovy.lang.Closure) on line 332 (updated)

Did you install all of the Konnected device types? And how do you have you Konnected board configured currently which types did you choose in the drop down for each of the zones?

https://konnected.statuspage.io/

Konnected Cloud outage due to AWS IoT outage Subscribe

Update - Related links:
https://status.aws.amazon.com/



Nov 25, 21:22 EST

Update - Amazon Web Services continues to report issues with AWS IoT connectivity. Many Konnected devices that use our cloud service to communicate with SmartThings are offline. There is no resolution at this time. We are closely monitoring the situation.
Nov 25, 21:14 EST

Monitoring - Konnected devices are currently unable to connect to the Konnected Cloud service built on AWS IoT due to a widespread AWS outage. This is affecting all users in the North America region using Konnected devices connected to SmartThings via our cloud service and app.

We're actively monitoring the issue and will communicate updates here.
Nov 25, 10:00 EST

Does the Hubitat connection to Konnected go through the cloud? I thought it was local?

Hubitat is not affected by the Konnected Cloud outage. The Konnected Cloud is only used by SmartThings new app.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.